「First day was a big disappointment. We came in at 11:00 because of an early flight, asked for an early check in, they told us the people from that room would leave at 12:00 and after that it would be cleaned immediately. The check in time is 15:00 and by 15:35 the room was ready. We asked for a compensation, because of the longer waiting time, but we never got it. If it was the other way as in a later check out, they would let us pay for it, but they’re even talking about our compensation...
「First day was a big disappointment. We came in at 11:00 because of an early flight, asked for an early check in, they told us the people from that room would leave at 12:00 and after that it would be cleaned immediately. The check in time is 15:00 and by 15:35 the room was ready. We asked for a compensation, because of the longer waiting time, but we never got it. If it was the other way as in a later check out, they would let us pay for it, but they’re even talking about our compensation...
Raoul