Pokolbin Cypress Lakes Golf and Country Club Hotels

"Great restaurant "

"Clean rooms"

"Our family room was wonderful and so roomy and comfortable. Great location"

"Very disappointing stay for my birthday. It should be noted that the Villa is located on the side of a hill and access is via stairs and steep pathways and it is a fair walk to the property particularly when having to make a few trips with luggage. The property did not appear to be well maintained as the dishwasher didn't work at all and was growing mould inside of it, all of the air conditioners appeared old, one of which was leaking water and held together with sticky tape, cleanliness was not great with mould on the tiles in the showers and faeces in the toilet brush holders. There were lights not working or flickering in the downstairs living space, paint peeling off the ceiling in the downstairs bathroom, water kept running in one of the toilets whenever it was flushed and the shower head in one bathroom leaked, shooting water everywhere. We have provided this feedback to the property agent so hopefully this will be addressed before any other guests stay here."

"We were a party of 4. We found Heather’s unit very comfortable wth everything we needed to enjoy our stay. We appreciated the well appointed and equipped kitchen, the lounge and balcony for our relaxation. We found the pool close by (albeit a little walk including a hill) as well as enjoying the pool further down in the resort. It was great to not have to travel far for drinks and a meal. We would stay again so highly recommend. "

"Room was quite dirty. Visible areas dusty and drawers filled with wallpaper rolls and bits of wood. Managed by weekenda and would have received 20 text msgs or emails mainly telling us that we could be videoed and noise monitoring devices in room and the strict check out times. Nothing asking if we had any issues (even though they said they would check in after arrival to make sure all was ok). Would not recommend "

"Nice balcony with views over the valley. Car parking adjacent to the property with a Tesla charger at the resort reception. You can walk to reception in less that 10 minutes, a small pool is en-route but was too cold in September. Food was nice at the restaurant adjacent to the lake.AC works ok, comfy massive beds, well laid out lounge diner, great shower, basic kitchen equipment. If, like me, you like a large coffee mug bring your own."

"Clean and cosy. Comfy bed and excellent heating. Loved the location on top of the hill. It felt secluded and the sunset and sunrise from the balcony overlooking the trees and valley were stunning. The fireplace was a great touch."

"Villa decor really outdated couldn’t use outdoor balcony because the area was filthy and covered in leaves and dirt"