Dalem Holidays

Staff was very helpful. Bonus was self service laundry that was included in the hotel.

Well I got double booked for this room somehow.. but that wasn't my main issue.. The A/C wall unit was out.. And they had a floor unit with a heat return going out the window.. It did little to nothing.. Was very uncomfortably hot in my room..Fix the A/Ac and place would of been great for a solo traveler like myself

Amazing hotel very central and friendly staff

I booked last minute for the tail end of a working week in Amsterdam. We were assigned a room in the basement - the layout was a bit inefficient but this did not bother us. What did was that communication was really poor - the request of some ice (repeated for the second day of our stay) for our in-room drinks took 3 attempts and resulted in 1 glass full rather than a bucket like the day before. We also did not have any cleaning services during our stay in spite of our multiple requests, so had to clean glasses and coffee cups by ourselves. One evening we ventured into the spa, 2 hrs before closing time. The other guests were so loud that I had to tell them off a couple of times. There was (little) water in the water cooler but no glasses left, so ppl were drinking directly from the spout (!). finally, none doing any checks, and mountains of towels used and discarded everywhere. To be honest, I will continue appreciating the Amrath building from the outside (Amsterdamse School architecture at its finest) but will not repeat the experience any time soon. There is surely better in Amsterdam.

Very nice hotel, staff couldnt do enough. The lady who checked me in early, even helped with my luggage. Very nice, quiet hotel. About 15 mins from the city center. They even booked my cab for me. Which was 20 euros cheaper than from the airport.