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理查森達拉斯希爾頓逸林酒店的評價

4 out of 5
理查森達拉斯希爾頓逸林酒店
1981 N Central Expy, Richardson, TX

評價

8.0

很好

10 分評分，優異；1003 則評價中有 498 則" "
8 分評分，不錯；1003 則評價中有 212 則" "
6 分評分，一般；1003 則評價中有 113 則" "
4 分評分，欠佳；1003 則評價中有 93 則" "
2 分評分，很差；1003 則評價中有 87 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Xiaochen

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 3 晚
LF 於 2023年5月15日的回應
Thank you for your great response. We are happy you liked your stay with us. Hope to see you soon in the near future.

6/10 一般

真實旅客

於 2021 年 5 月住了 1 晚
lf 於 2021年6月2日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 優異

Joseph

讚好：整潔度、職員與服務和住宿狀況
Very very good
於 2024 年 5 月住了 1 晚
- Say 於 2024年5月22日的回應
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 優異

Chez

於 2024 年 5 月住了 1 晚
- Say 於 2024年5月22日的回應
Thank you for taking the time to rate our hotel with 5 stars! We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 不錯

jeremiah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Definitely a great location, right off the freeway and easy to find and park.
於 2024 年 5 月住了 3 晚
ss 於 2024年5月20日的回應
Thank you so much for taking the time to post a review, Jeremiah. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights

8/10 不錯

Rebecca

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
- Say 於 2024年5月22日的回應
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 不錯

Natasha (Aiea)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Nice hotel for a quick stay. Would not recommend for stays longer than 1-2 days.
於 2024 年 5 月住了 1 晚
ss 於 2024年5月20日的回應
Thank you so much for taking the time to post a review, Natasha. We are so happy to hear that you enjoyed your stay with us and that our comfy beds and friendly staff were particular highlights

8/10 不錯

George

家人同遊
讚好：設施服務
Clean and very beautiful property, service was also great from the entire staff.
於 2024 年 5 月住了 1 晚
ss 於 2024年5月17日的回應
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 優異

Lily

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the fresh cookies! Clean and very kind front desk staff! No dislikes.
於 2024 年 5 月住了 1 晚
ss 於 2024年5月17日的回應
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 優異

Tykya

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My phone and remote didn’t work but they did replace the remove .. I love the cookie that is giving during check in
於 2024 年 5 月住了 1 晚
ss 於 2024年5月14日的回應
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

8/10 不錯

Stephanie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 5 月住了 4 晚
ss 於 2024年5月14日的回應
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

6/10 一般

jeronimo lopez

家人同遊
El hotel está descuidado en varios aspectos , el servicio es regular
於 2024 年 5 月住了 5 晚
ss 於 2024年5月14日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 優異

Laramie

讚好：整潔度
於 2024 年 5 月住了 1 晚
ss 於 2024年5月14日的回應
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

10/10 優異

Lily

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean. Love the cookies! Friendly staff!
於 2024 年 5 月住了 1 晚
ss 於 2024年5月13日的回應
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 不錯

Tim

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
ss 於 2024年5月13日的回應
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

10/10 優異

Koforola

於 2024 年 4 月住了 2 晚
- Say 於 2024年5月22日的回應
Thanks so much for taking the time to leave us a 5 star rating- it's much appreciated.

10/10 優異

Odalis

讚好：整潔度、職員與服務和住宿狀況
Bueno
於 2024 年 4 月住了 1 晚
Front Desk Staff 於 2024年5月6日的回應
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again

10/10 優異

Odalis

讚好：職員與服務和住宿狀況
Excelente
於 2024 年 4 月住了 1 晚
Val 於 2024年4月30日的回應
We are so glad you enjoyed your stay! We hope to see you again soon. Thanks for your feedback!

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
An amazing stay.
於 2024 年 4 月住了 2 晚
ss 於 2024年4月29日的回應
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 優異

Yonathan

於 2024 年 4 月住了 1 晚
ss 於 2024年4月29日的回應
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 優異

Clarisa

讚好：整潔度、職員與服務和住宿狀況
They welcome you with a warm cookie
於 2024 年 4 月住了 1 晚
Val 於 2024年4月27日的回應
We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 欠佳

Hiba

不滿：整潔度、職員與服務和住宿狀況
Was t the best experience, not as clean
於 2024 年 4 月住了 1 晚
ss 於 2024年4月24日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 優異

Cynthia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice upscale property for a moderate price.
於 2024 年 3 月住了 1 晚
ss 於 2024年4月21日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

6/10 一般

shauncey d (Maumelle)

多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Quiet, Bar staff & laundry facility! Do not speak to graveyard staff! She is extremely disrespectful, belittling to anyone of color! Not informative ofanything dealing with hotel
於 2024 年 4 月住了 2 晚
FD 於 2024年4月20日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 很差

Lance

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
ss 於 2024年4月21日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 一般

Andrew

讚好：整潔度和住宿狀況
不滿：設施服務
Clean . But my room chair and the coffee maker were both broken. Sucks
於 2024 年 4 月住了 1 晚
ss 於 2024年4月21日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 一般

Sanif

於 2024 年 3 月住了 1 晚
FD 於 2024年4月20日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 優異

Glenda

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very accommodating. The rooms were clean and well done. Breakfast foods were abundant and varied. The lobby was comfortable and lovely. Comfortable beds. I was at a party in the large room in the lobby area. All of that was great! Only recommendation: The people cleaning the rooms during the day were yelling to each other. They need to know that there may be patrons who are resting or napping even during the day! Other than that I was pleasantly surprised by the hotel.
於 2024 年 4 月住了 2 晚
sa 於 2024年4月15日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 不錯

NATALIA

於 2024 年 4 月住了 2 晚
Front Desk Staff 於 2024年5月6日的回應
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again.

10/10 優異

Rekha

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very good
於 2024 年 4 月住了 2 晚
sa 於 2024年4月15日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

2/10 很差

king

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I was able to pay for the room but since I'm under age I wasn't able to get in the room why was I able to buy the room then in the first place?
於 2024 年 4 月住了 1 晚
Val 於 2024年4月13日的回應
Unfortunately, booking through 3rd parties are not very transparent on regulations and information for the hotel. In future make sure to call property or at very least check the properties website for important information such as that.

10/10 優異

June

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional service. Double Tree is always a favorite hotel to stay af
於 2024 年 4 月住了 2 晚
Val 於 2024年4月13日的回應
We are thrilled you hear you enjoyed your recent stay with us. We hope to see you again soon!

10/10 優異

Raphael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice people. Clean rooms.
於 2024 年 2 月住了 1 晚
Val 於 2024年4月13日的回應
We are so happy to hear you enjoyed your last stay with us! We strive to give our guests the best experience possible. We hope to see you again!

10/10 優異

ionel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
sa 於 2024年4月15日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

10/10 優異

Susan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
For the area, this is the nicest hotel in the price range compared to other hotels nearby. I travel 4 days a month for work and have stayed at several properties in the area. Definitely would recommend it for the weekday warriors out there.
於 2024 年 4 月住了 1 晚
sa 於 2024年4月15日的回應
Hello susan,We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 不錯

Orhue

讚好：整潔度、職員與服務和住宿狀況
Great staffs
於 2024 年 4 月住了 1 晚
FD 於 2024年4月11日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded

10/10 優異

Stan

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
the property was nice, well kept & the rooms were very clean. For the price it's the best room in town, plus they didn't try & gouge you on the price for the Eclipse!!
於 2024 年 4 月住了 1 晚
FD 於 2024年4月8日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

10/10 優異

Martin Sungki (Oakland Gardens)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything perfect. Bed comfort can be better if any other improvement.
於 2024 年 4 月住了 1 晚
FD 於 2024年4月8日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 不錯

Ben

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ignore all the scammers with their reviews that don't make sense. Talking about rude staff. From the moment we walked in we were impressed. This is a top notch hilton with an affordable price. They just do everything better. Even the ice machine was wotking on the 9th floor! Which is a perk when other hotels dont even have one working ice machine.. Booked through expedia who are scammers thats why not 5 stars. But viva la double tree was excelente!
於 2024 年 4 月住了 1 晚
FD 於 2024年4月8日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 不錯

Kay

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was ok. Sorry
於 2024 年 3 月住了 3 晚
FD 於 2024年4月7日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 欠佳

Erick

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
A/C barely worked, as stated in a lot of other reviews if you take the time to check a few out. The room itself was nice, however running the A/C set to 60 for 12 straight hours and it feeling 72-73 is not great. Couldn’t sleep with covers and I can’t imagine what it would be like in the summer. The filter obviously hadn’t been changed in months, with nearly 1/2” thick dust caked to it. Facility seemed nice from what I could tell (I was there for work therefore didn’t spend a lot of time to check everything out) and staff were polite what little I talked to them.
於 2024 年 4 月住了 2 晚
FD 於 2024年4月7日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 欠佳

Kendy

The place looks very old and outdated. The shower did not have any soap or shampoo. I will say the properties location is convenient and close to highways and restaurants.
於 2024 年 4 月住了 1 晚
FD 於 2024年4月7日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 一般

Kelly

伴侶同遊
讚好：整潔度
The property is older but seems pretty clean. The room we were given was on the third floor on the even number side of the hall. Apparently, all of these rooms on the lower floors have windows that overlook the large, dark lobby. These are the only windows in the room. So if you don't want a cave-like experience then be sure you get a room on the other side of the hall or on a much higher floor. We were only staying overnight and leaving early in the AM so I didnt bother to request a change but that would have been a deal breaker had we been staying longer.
於 2024 年 3 月住了 1 晚
FD 於 2024年4月4日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 很差

danny

於 2024 年 3 月住了 1 晚
sa 於 2024年4月15日的回應
We are very sorry to hear that you didn't have a great experience in our hotel Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 很差

Brittany

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
FD 於 2024年3月27日的回應
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 優異

Julio (Tarpon Springs)

家人同遊
讚好：整潔度、職員與服務和設施服務
Good property some rooms with the window to interior are like bunkers
於 2024 年 3 月住了 1 晚
sa 於 2024年4月12日的回應
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 不錯

Omar

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick check in and amazing rooms. Just what we needed
於 2024 年 3 月住了 3 晚
FD 於 2024年3月27日的回應
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 不錯

Virgilio

親子同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
It was a ok hotel
於 2024 年 3 月住了 1 晚
FD 於 2024年3月18日的回應
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

6/10 一般

Brian

讚好：整潔度
於 2024 年 2 月住了 2 晚
FD 於 2024年3月18日的回應
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

10/10 優異

Leah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
FD 於 2024年3月18日的回應
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.