ON CHECK IN WE WENT TO THE ASSIGNED ROOM, BUT SOMEONE WAS ALREADY IN THE ROOM. WE RETURND TO THE DESK AND THEY COULD NOT EXPLAIN THE MIXUP, BUT THE MAN DID GIVE US ANOTHER ROOM, BUT WITH ONE KING BED INSTEAD OF TWO BEDS WE HAD RQUESTED. IT WORKED OUT OKAY AFTER WE WENT BACK FROM THE 3RD FLOOR TO THE DESK FOR ANOTHER ROOM.