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“Very clean and nicely upgraded. Staff were friendly. Family enjoyed it”

“The staff was amazing from check-in, maintenance (shower handle broken), extra towels to checkout. Restaurants and shopping were all close to hotel, even bike and beach rentals. Virginia Beach Coffee was a favorite, just across the street diagonally, owners and dog Dixie made the morning better!”

“除了没有选择海景房”

“Very good ”

“Staff at front desk checking me in had a nasty attitude”

“Excellent location, great view, nice staff, reasonable price. ”

“This hotel was terrible! False advertisement. None of the kids amenities were open. Pool area was disgusting. I went to pull my sofa bed out and it was crumbs in the bed! Asked to switch rooms and was given an attitude from the front desk. I understand it was a busy weekend but to tell me to cancel my booking is insane. I would never stay here again. ”

“唯一的優點是房間很大，房內設施比較老舊，我們連住3晚，不會有每天清潔服務，浴巾也不會每日更換（如果要換浴巾需要加錢），早上10點退房（房卡10點失效，但是之前沒有告知，我們差點被鎖在門外），退房前需要自己把所有使用的餐具放到洗碗機內清洗，垃圾需要自行拿到外面的垃圾收集區域丟（這地點也沒有事先告知），退房前30分鐘我們一直在做家事收拾…… 基本上，我們下次是不會再考慮住這”

“I will come back again ”

“I took my dog to the beach and stayed at this hotel. I would highly recommend dog owner to consider Hyatt for a stay by the beach. The staff here is very dog friendly. ”

“Went to check in at ”

“appreciate for upgrading the room”

“The location of the room was not good. It was above the garage exit. The second floor looked unsafe. The balcony door could not be closed and was broken.”