Accor Hotels Virginia Beach hotels

"Rooms were quiet. You couldn't hear the other people or tv in the rooms next to you. Love the doggie area just outside the door."

"Beach view is great no complaints Air conditioning was horrible room didn't get cool at all had to sleep with balcony door open (April) Staff was extremely rude after requesting towels multiple times and having to go get them myself house keeping showed up while I was in the shower banging on the door like they were the police mind you the beach was on lock down with a mandatory curfew due to the high crime going on in Virginia Beach I had to jump out of the shower with only a hand towel thinking it was a emergency all for the housekeeper to be extremely rude explaining this was the second time she had to return to the room! Made a complaint at the front desk to her manager... she continued to tell at me in front of other guest and her boss Room never got cleaned trash never taken out no shampoo conditioner or hand soap in the room no toilet paper had to use tissues until my child had to go get toilet paper from the front desk When attempting to go to the pool we were told it was closed due to maintenance after meeting with friends we used their pool later on when we returned the pool WAS in use but was extremely dirty showers not working old and run down definitely needs done upgrading PARKING TERRIBLE hardly any spots in the parking lot you have to park down a dark alley way while lugging your luggage across the street Overall will not be returning "

"Closer to the beach "

"Staff were very nice and family-friendly. Help with all needs and the room was nicer than I expected."

"Located in a nice area. "

"Pools were merky and not so clean. We stayed on the “renovated” side and was woken up to work being done so there was loud banging and drill noises. Not to mention I stayed there last year and the suite on the not renovated side was a lot larger for my family of 5. The first night we arrived the person who checked us in gave us the key to another room so we walked into someone else’s room had to go back down with our kids and cart full of bags and luggage’s. The sheets and blankets werent clean so we had to ask for 2 new blankets to be sent up. Also, a drunk man was roaming the hallways and had to be escorted out by staff. He was not even staying on the property which made us feel unsafe as it seems anyone can just walk in and walk up to an elevator with no regard. We came back to this hotel because we had such a pleasant experience last year when we came down for cheer competition. This year was not a great experience. "

"Location was great and safe away from the craziness... will be back ❤️❤️"

"There are 3 pools total at this haven. 2 inside 1 heated outside. My family and I love this place. Cant wait to go back. "

"The rooms were clean and spacious, with a view of the beach. The breakfast was fresh and included in the price. The receptionist who welcomed us was excellent!"