「I would 100 % not go here again. The service is terrible. Upon arrival, we did not get any service or information. No smile, no welcome. Just a very complicated and SLOW process to check in. The people in the reception don't speak English, mostly Swahili. But even without English it is possible to smile and be welcoming. We just got the key to the room, no information about wifi, breakfast or facilities. The hotel also claimed my pre-payment was declined, and I had to call to hotels.com to...
「I would 100 % not go here again. The service is terrible. Upon arrival, we did not get any service or information. No smile, no welcome. Just a very complicated and SLOW process to check in. The people in the reception don't speak English, mostly Swahili. But even without English it is possible to smile and be welcoming. We just got the key to the room, no information about wifi, breakfast or facilities. The hotel also claimed my pre-payment was declined, and I had to call to hotels.com to...
Johanne