We just came back from a mini family vacation and we stayed here at the best western. When we first got to the hotel the gentlemen who helped us at the front desk was kind and quickly checked to see if our room was ready even though we were there super early around 11:30am and check in wasn't until 4pm. He pointed us to the pool and beach and said we could hang out and wait for our room and that it should be ready sooner than check in. It was, and we checked in around 2pm. Heading up to the rooms, the elevator was small and really stuffy and so were the hallways, and on the last day, 1 of the 2 elevators broke down and made the waits crazier,(the only reason I gave it an overall 4 star.) Once we got into the room, we noticed how clean everything was and it smelled fresh, the room was bright, AC was pumping, and the room had AMAZING ocean views! We were happy with the room for sure. What made it even better was the kind and helpful staff. One person I want to give a shout out to is Valrie, I hope I spelled that right. She was our housekeeper and was so kind, sweet and genuine every time we saw her. One of the days, on our way to the beach, she asked us what we were going to do and then turned around and handed my kids a boogie board, and some beach toys to play with, all with a smile. She also brought us extra towels and sheets quickly when we asked. Her customer service made our stay that much better. The breakfast was great and the staff there too! Great place to stay!