The check-in process was a joke. Front desk person that was there left as we came into lobby at 4pm. Was told the computer was down. Follow email instructions, with no computer working?? Saw only one other staff member and that was on Sunday morning doing the laundry. At one point, there were several people trying to figure out what to do.No tiki bar or restaurant at the place as stated on several web sites and their own site.Giving this place a 3 rating was basically because of cleanliness, would not stay here again.