Amsterdam De Duif Hotels

"Dear I am writing to formally raise a serious concern about my recent stay in your hotel. My experience has been extremely disappointing and far below the standard one would expect—especially considering the amount paid for the room. During my stay, I discovered a mouse inside the room. This was not only alarming but completely unacceptable from a hygiene and safety standpoint. A hotel room should be a clean, secure environment, and encountering a rodent raises significant concerns about overall cleanliness and maintenance. I was also traveling with my child, which makes this situation even more concerning. I have no way of knowing what the rodent may have touched or contaminated within the room, and this created additional stress and worry about our health and safety. This situation caused considerable discomfort and distress, and it has significantly impacted my stay. Given the severity of the issue, I do not believe the room met even basic accommodation standards. Considering the circumstances and the high price paid, I am requesting a full refund for my stay. I trust you will treat this matter with the seriousness it deserves and respond promptly with a resolution. Please let me know how you intend to address this issue. Sincerely, [Your Full Name] [Booking Reference / Room Number] [Contact Information]"

"This hotel has a great location within walking distance to much of what I wanted to see. Most importantly, I could walk to the central train station to catch trains to other countries. The hotel is clean and well maintained, and the staff is very courteous and helpful. I wouldn't call the breakfast fabulous, but it is certainly well done and met my needs nicely. I was upgraded from a single to a double, and, unfortunately, even the double is pretty small. Two tiny beds in a very small room. The bathroom is functional, but that's the best I can say about it. One of the nicest things was that I could open the windows. I was there in April, and the heat was on, so the fresh air helped a lot. Rooms were cleaned daily without even asking. Very quiet. Only one elevator, which did not turn out to be a problem for me. I'm glad I made this choice, rather than the other options I had in mind, primarily because of the location."

"All was great"

"I was shocked to be charged 10 euros per day for internet in the room. There was no mention of this on Expedia. I was not told of this charge until check-out, so there was no option. One concierge was nice and helpful, another we dealt with was not. Her response to our question on how to get to a train station was just take a taxi. Not helpful."

"The hotel is run down. It felt like a highway motel. Very disappointed "

"Great location. Excellent price when booked far enough in advance. Staff extremely friendly and knowledgeable and helpful"

"Clean room, nice and quiet. Dining room a bit space and a bit confusing. Coffee should be free! Coffee maker in the room doesn’t work and no coffee creamer. "

"The hotel was very clean and comfortable! The staff was amazing. I lost an earring and the cleaning staff found it and returned it to me. So nice! The hotel itself was in a very walkable area. Close to everything!"

"This is a good place to stay with a family. It's very spacious and pretty well located. I would say be careful booking the room with a loft---very unsafe for young kids. Other than that, nice place!"