Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Firstly, I have been renting cabins yearly for over 15 years and I have never left a bad review yet. I know things happen and it did not ruin our time here but the stay was not the best. When we arrived at 8:30 pm and opened the door, we were hit with a dead animal smell. I immediately sent a text letting them know of the odor. No response. We looked everywhere for this dead animal ourselves. I sent a follow up text the next morning at 10:40am. They asked if they could come over to check it out, we said yes, we waiting around for hours, finally I jumped in the shower and my spouse took a nap. We received a text at 1:50pm stating they knocked for 10 mins but we did not answer and to let them know when they could come back. Maybe they did and we did not hear it but I responding within 5 mins saying they could come back that we were here waiting for them, instead of going into town. No response. I sent 5 texts with no response. The next morning after we left the cabin to come home, we got a text apologizing for them not having the ability to come back out. I cannot understand why they did not call or text while they said they were knocking. We could not use the downstairs AT ALL due to the smell and the kitchen/living was pretty bad. Luckily the smell did not make it to the upstairs bedroom and bathroom. Now, I know things happen, mice get in and die. We were not upset about that one bit. It was the lack of response and care that we spent a lot of money for this weekend to stay here and it smelled like a dead animal inside. Like gag worthy. Other than that the cabin was clean and the bed upstairs was comfortable. The hot tub was capped out on the temperature at 99 degrees which was okay during the day but not the temperature a hot tub should be when its 50 degrees outside ( normal temp is 102-103), we were cold in there which was disappointing. They never even offered some money back or anything to compensate for the dead animal smell we had to deal with all weekend.