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卡帕斯赫拉德文爾圖薩諾瓦門廊酒店的評價

4 out of 5
卡帕斯赫拉德文爾圖薩諾瓦門廊酒店
88-89 Bijwasan Road, Kapashera, New Delhi, Delhi N.C.R.

評價

7.6

不錯

10 分評分,優異;133 則評價中有 40 則" "
8 分評分,不錯;133 則評價中有 50 則" "
6 分評分,一般;133 則評價中有 22 則" "
4 分評分,欠佳;133 則評價中有 9 則" "
2 分評分,很差;133 則評價中有 12 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

8.2/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

Anirban

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always a pleasure staying at this location. We left great memories with parents here.
於 2024 年 4 月住了 1 晚

8/10 不錯

PARMINDER KAUR

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The reception staff was not helpful. The restaurant staff was very good. The air conditioner in the room wasn't working properly. Not had a very comfortable and restful night.
於 2024 年 4 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年4月17日的回應
Dear Ms. Parminder,We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future. Thanks & Regards,

6/10 一般

david

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was excellent and very helpful. Food was good Had to get up for an early morning flight and there was no hot water for the shower The rooms are around a central courtyard so if there's a big gathering on the main floor, the noise travels up to the rooms
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月27日的回應
Dear david, We are pleased to hear that you found our staff excellent and our food good. We sincerely value your satisfaction. On another note, we acknowledge your concerns about the lack of hot water for your early morning shower and the noise from the central courtyard. Feedback such as yours is very crucial as we strive to improve with each and every stay. Kindly know, this issue will be addressed immediately so that future guests don’t face similar inconveniences. We are also looking to improve our soundproofing. We greatly appreciate your patience and hope to have another chance to serve you better. Thanks & Regards,Jaideep

10/10 優異

Ajay

於 2024 年 3 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年4月14日的回應
Dear Mr. Ajay,It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back.Sincere Regards

6/10 一般

usha

不滿:住宿狀況
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月21日的回應
Dear usha, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Thanks & Regards,Jaideep

10/10 優異

Pierre

讚好:整潔度
於 2024 年 1 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年4月14日的回應
Dear Mr. Pierre,It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back.Sincere Regards

4/10 欠佳

Pontus

商務旅客
讚好:整潔度和住宿狀況
不滿:職員與服務
Ingen resturang öppen när vi kom. 24/7 room service funkade dåligt. Krångligt med bokningen. Längre från flygplatsen än utlovat
於 2024 年 1 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年4月14日的回應
Dear Mr. Pontus, We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced due to the restaurant. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future.Thanks & Regards

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年1月13日的回應
Dear Valued Guest, It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back. Thanks & Regards,

6/10 一般

Mohit

於 2023 年 11 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年1月13日的回應
Dear Mr. Arora, We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future. Thanks & Regards,

10/10 優異

Edythe

多人同遊
讚好:職員與服務、設施服務和住宿狀況
Property was clean. Food service was above average, staff was attentive and professional.
於 2023 年 10 月住了 1 晚
Jaideep Jugran 於 2023年11月14日的回應
Dear Edythe, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager

8/10 不錯

HARJIT

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and well maintained rooms. Amazing food and good hospitality. It is close to the airport and the city
於 2023 年 9 月住了 2 晚
Jaideep jugran 於 2023年11月14日的回應
Dear Mr. Harjit, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager

10/10 優異

Pradeep

家人同遊
Nothing
於 2023 年 7 月住了 1 晚
Jaideep Jugran 於 2023年8月23日的回應
Dear Mr. Pradeep, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager

4/10 欠佳

Dr. K Selvanathan

商務旅客
讚好:整潔度
不滿:職員與服務和設施服務
Room was clean.Food was good. Room intercom was not working properly. Service at reception was poor.Unable to arrange taxi from outside.I understand the is no tie-up with outside taxi service provider.when hotel car is on service the customer can not go out in urgent situations as the hotel is far from the main road.
於 2022 年 8 月住了 1 晚
Jaideep Jugran (General Manager) 於 2024年4月14日的回應
Dear Mr. Selvanathan,We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future.Thanks & Regards,

6/10 一般

Desh Deepak

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Value for money hotel but needs some refurbishment
The rooms require some maintenance. Bathroom shower pressure was too low. A tile was broken and main window of room was leaking after rain. Locker was not operational
於 2022 年 7 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not impressed
Verry bad experience. There weee no bar soaps neither shampoos. The shampoos and dental toiletries were chargeable.
於 2021 年 1 月住了 1 晚

2/10 很差

Bivek

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Avoid
Bad service, not soo clean room, no daily house keeing. breakfast worst with no choices for non-indian, gave me breakfast in disposabile plates. not so friendly staff. I will definetly avoid this hotel in future.
於 2020 年 8 月住了 4 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service. Excellent breakfast. The room was nice too.
於 2020 年 2 月住了 1 晚
Amit Kumar Singh 於 2020年2月15日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 很差

Howard

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
AVOID!
Dirty hotel!!! We checked in, and promptly checked out after 30 minutes. Smelly rooms, dirty bed sheets and an awful location. The photography is very clever, i certainly didn’t see a room shown in the photographs! It also states there is a mini bar, no such thing! It’s a dry hotel, the mini bar consisted of some out of date orange juice and a broken kettle!
於 2020 年 1 月住了 1 晚
Amit Kumar Singh 於 2020年2月15日的回應
Dear Mr. Howard, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

Jacinto

多人同遊
讚好:住宿狀況和客房舒適度
Good for overnight stay transfer to Airport..
Good place to stay for an overnight transfer to airport. The room and service were just ok. There were no towels and insufficient toiletries . Good breakfast.
於 2020 年 1 月住了 1 晚
Amit Kumar Singh 於 2020年2月15日的回應
Dear Mr. Jacinto, Thank you, for your recent stay at The Muse Sarovar Portico, New Delhi and for your valuable feedback. Your positive comments about our services is much appreciated. We have noted the concerns that you have highlighted about room amenities and other services and are working towards improving the same. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi . Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional
Room was clean. The food we ordered was above expectations. Worth..
於 2019 年 12 月住了 1 晚
Amit Kumar Singh 於 2020年1月10日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

Ayman

於 2019 年 12 月住了 2 晚

10/10 優異

ronivan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tudo incrivel, mas a localização é pessima.
於 2019 年 10 月住了 2 晚
The Muse Sarovar Portico New Delhi 於 2019年12月9日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

Christopher

讚好:職員與服務和客房舒適度
uality.
It would have been better if I had been warned that taxis were on strike and cars were charging triple rates to the hotel from the airport. And lying about the distance. The hotel food was great and the servers were good. The area is not pedestrian friendly and has no shopping. Hotel is ideal for an overnight stop but should have 24 hour checkin. Rush hour traffic is appalling as you would expect. Even the air in the hotel is borderline toxic.
於 2019 年 9 月住了 3 晚

10/10 優異

A N (Pune)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel in the Delhi international airport area
Very courteous and helpful staff. Pretty clean and reasonably spacious room. Excellent breakfast. 20 minutes drive from Delhi airport T3 terminal.
於 2019 年 9 月住了 1 晚
General Manager 於 2019年10月1日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a very pleasant overnight stay here. Would recommend to anyone on business or leisure.
於 2019 年 7 月住了 1 晚
General Manager 於 2019年10月1日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone from the shuttle driver to the front desk staff to the porters was very nice and welcoming. The rooms were clean and comfortable and I really enjoyed the breakfast buffalo. I'd stay here again without question if I'm in need of a place to stay in New Delhi.
於 2019 年 8 月住了 1 晚
General Manager 於 2019年10月1日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

JUAN

讚好:整潔度
於 2019 年 8 月住了 1 晚
General Manager 於 2019年10月1日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

真實旅客

於 2019 年 6 月住了 2 晚
General Manager 於 2019年8月3日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 很差

Jeyakumar

讚好:客房舒適度
不滿:整潔度、職員與服務和住宿狀況
Disgusting Delhi and his hotels
So dirty, we have changed room 2 times, they are all this way, fridges not working, TV cable not working, breakfast very bad, 3 stars not 4!
於 2019 年 5 月住了 1 晚
General Manager 於 2019年6月8日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

真實旅客

讚好:整潔度和職員與服務
Not a bad hotel for the price you pay. Room is pretty average yet very comfortable.
於 2019 年 5 月住了 1 晚
General Manager 於 2019年6月8日的回應
Dear Valued Guest, Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

Ian

讚好:整潔度和住宿狀況
於 2019 年 4 月住了 1 晚
General Manager 於 2019年5月17日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

真實旅客

不滿:職員與服務
於 2019 年 4 月住了 1 晚
General Manager 於 2019年5月17日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

真實旅客

讚好:整潔度和職員與服務
The staff were friendly, Kind and helpful. The breakfast buffet was amazing and the room was perfect. In room service was great hhe food tasting amazing. Surya was very helpful and caring staff member.
於 2019 年 4 月住了 1 晚
General Manager 於 2019年5月17日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
General Manager 於 2019年4月15日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards ,

8/10 不錯

aviral

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
General Manager 於 2019年4月15日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards ,

8/10 不錯

Dharmaraj

讚好:整潔度和客房舒適度
Very Average Hotel and not worth the price
It is not so close to hotel - still takes about 25 to 30 mins. Rooms are old , breakfast spread is OK, not so great and even though there were only few guests, the service was very slow. Taste wise was also, the breakfast was not so great.
於 2019 年 3 月住了 1 晚
General MAnager 於 2019年4月15日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

Sukhjinder

讚好:職員與服務
Mid range hotel
Room was ok. No shower cubicle so water went everywhere. Water for shower not hot only slightly warm. Noise all night from downstairs I.e tables and chairs moving about. Staff friendly food both for dinner and lunch good.
於 2019 年 3 月住了 1 晚
General Manager 於 2019年4月15日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

Karl Einar

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Dehli visit
OK hotel, a bit dated. Not much in the area, no beer or wine. Only Indian style food
於 2019 年 3 月住了 2 晚
General Manager 於 2019年3月13日的回應
Dear Valued Guest, Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

Manish

讚好:整潔度、住宿狀況和客房舒適度
GOOD HOTEL
GOOD HOTEL
於 2019 年 2 月住了 1 晚
GENERAL MANAGER 於 2019年2月25日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

BING BING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
GENERAL MANAGER 於 2019年2月20日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

Parwinder

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Service. Extremely friendly Staff.
於 2019 年 2 月住了 1 晚
GENERAL MANAGER 於 2019年2月20日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

Desh Deepak

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Reasonable hotel for stay in Delhi
Reasonably good hotel. Value for money. Bathrooms need bit of a renovation. Location not too exciting. Parking facilities not available within the hotel.
於 2019 年 1 月住了 1 晚
General Manager 於 2019年2月4日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

Abbas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wedding Anniversary in India.
Very enjoyable stay.The staff were friendly and helpful.Breakfast buffet offered a varied choice.
於 2019 年 1 月住了 2 晚
General Manager 於 2019年1月30日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 優異

Minay

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome staff!
It is unfortunate that I only had one night in this wonderful property because I loved the hotel and the facilities! Abishek and his fellow evening shift colleague (Manoj I think) were very helpful and we were very impressed with their services. Everyone was smiling and made us feel at home. The room was spacious and had everything you need. I would highly recommend this hotel to anyone visiting New Delhi, especially if looking for a place not too far from the airport.
於 2019 年 1 月住了 1 晚
General Manager 於 2019年1月28日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

真實旅客

讚好:住宿狀況和客房舒適度
Staff at the in-hotel were rather rude. We weren’t all that hungry as we had a heavy late lunch and this sat down to order only one Chinese fried rice at around Rs 250 cost. After much discussion between the staff they came back and stated that Chinese items were not available and rather recommended we order biriyani and some starters (more expensive). Eventually settled on daal, roti and naan, which was not what I wanted to eat. Everything else about the stay was fine.
於 2019 年 1 月住了 1 晚
General Manager 於 2019年1月26日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Good for a night stay
Spent less than 12 hours in the hotel. Clean sheets, comfortable bed and a hot shower , can’t complain
於 2019 年 1 月住了 1 晚
General Manager 於 2019年1月26日的回應
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 一般

Lena

讚好:整潔度、住宿狀況和客房舒適度
Nära flygplatsen men trist omgivning
Bra läge nära flygplatsen men trist närområde m mycket trafik. Poolen ligger intill entré och gata inte alls lika trevligt som det ser ut på bilderna. Rummet var bra med de bekvämligheter man kan behöva. Vi reste i november, restaurangen hade ingen uppvärmning, det var kallt och ingen alkohol serverades,
於 2019 年 1 月住了 2 晚
General Manager 於 2019年1月26日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 很差

Mohamed

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
Worst
於 2018 年 12 月住了 1 晚
General Manager 於 2019年1月26日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 不錯

joelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très bon hotel
Personnel serviable bel hôtel très bon petit déjeuner . Le seul pb notre taxi commande auprès de l’hotel Pour nous récupérer à l’aeroport N’est jamais venu
於 2018 年 12 月住了 1 晚
General Manager 於 2018年12月31日的回應
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera