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加洛德洛磯度假村及會議中心的評價

4.5 out of 5
加洛德洛磯度假村及會議中心
6700 North Gaylord Rockies Boulevard, Aurora, CO

評價

8.6

優異

10 分評分，優異；1001 則評價中有 618 則" "
8 分評分，不錯；1001 則評價中有 193 則" "
6 分評分，一般；1001 則評價中有 91 則" "
4 分評分，欠佳；1001 則評價中有 54 則" "
2 分評分，很差；1001 則評價中有 45 則" "

9.4/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

CHEN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very very neat and clean room and especially the waterpark which made my kids very very happy! ! !
Leslie Customer Care Specialist Gaylord Rockies 於 2023年10月20日的回應
On behalf of the entire team at the Gaylord Rockies Resort and Convention Center, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Gaylord Rockies Resort & Convention Center. We also appreciate your loyalty to Marriott Hotels & Resorts and thank you for being a valued Marriott Bonvoy Member. It is always encouraging to hear positive feedback when it comes to the cleanliness of our guest rooms, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. We are so glad to hear that your experience at our resort exceeded your expectations and that you were able to create memories that will last a lifetime.Please note your feedback has been shared with our Housekeeping leadership team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we thank you for choosing to stay with us.

6/10 一般

Daniel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So experience was really nice. Staff were amazing then you get to pricing I live in Colorado and in no shape does pricing reflect Colorado they gouge you with every single item that they sell from nine dollar fruit to $16 drinks pizzas that are extremely expensive to say, they are thrown in them Fast microwaves they not only charge you for hotel room which in the high 5 star range. They also charge you parking and extra fees so a $400 room is always nearly 460. I would recommend staying away from this hotel as it has amenities for a few days only and the pricing does not reflect what they have. if you’re planning to use a waterpark go to a proper waterpark because the price you paid just for the parking you would pay for the waterpark in Colorado. I would recommend if you do stay at this hotel the food and restaurant go externally. They’re far cheaper an take cash if you plan on paying that way.
於 2024 年 4 月住了 2 晚

10/10 優異

Robert (WESTON)

讚好：整潔度
於 2024 年 4 月住了 1 晚

4/10 欠佳

marnie a (Aurora)

於 2024 年 4 月住了 2 晚

2/10 很差

Ronda

讚好：整潔度和設施服務
不滿：職員與服務和住宿狀況
Our room was not ready until an hour and half after check-in at 4:00. Andy told me “4:00 is not guaranteed check in- just time they try for.” Front desk staff were rude, condescending, and not helpful. I have texts and recorded conversations as evidence of the extreme unprofessionalism displayed from Andy. My husband was working or I would have sent him to follow up on our room after 90 minutes past checkin. I felt like Andy was very condescending to me because I am a woman. He kept a smirk on his face the whole time I was trying to figure out a room situation for my family. This review is unfortunate because the resort was beautiful, clean, and our dinner was exceptional. The only negative was the late check in and the extremely rude front desk staff- Andy.
於 2024 年 4 月住了 1 晚

10/10 優異

Brad

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a great place to stay . The staff was very friendly and attendive . The only thing , I didn't like was the pool hours . It was a great experience and would return again someday !
於 2024 年 3 月住了 1 晚

8/10 不錯

Vanessa

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked this because my 5 yr old was out for spring break and we wanted a place that had heated pools. This place was perfect. We made the 6 hour drive to CO and was amazed at how huge this place was. We saw the pictures online but geez, this was massive and very impressive. The only thing that we wished was taken care of more often was the cleaning of the pools/lazy river and whirlpool. The algae on the side of lazy river was grossy gross when my foot touched the side of river in an attempt to get off my tube. Yuck. The seating area around the whirlpools also needed a good scrubbing, they were pretty brown and you could see the difference from other parts that were clean. That was my only complaint about the resort. We ate at the sports bar and enjoyed our meals there. We will definitely be back and hopefully pools are cleaned :)
於 2024 年 3 月住了 3 晚

6/10 一般

Jennifer

家人同遊
讚好：整潔度和設施服務
不滿：職員與服務
We had to check in sort of late due to our kids’ games. The front desk was short with us and not too friendly. The “elite” Marriott guests were treated quickly. We were not aware of the large amount of construction in the main lobby area so that was very disappointing as it was closed off. The pool closes at 9pm. We asked to watch wrestling on one of the small TVs and were told that typically isn’t aired because of “violence.” This is NCAA college wrestling by the way. Food was super expensive and over all, everything was overpriced for the experience.
於 2024 年 3 月住了 1 晚

8/10 不錯

Amy (Littleton)

於 2024 年 3 月住了 1 晚

2/10 很差

Kelli

家人同遊
讚好：住宿狀況
Property is great but Expedia once again has failed me. Property couldn’t find payment. Spent an hour trying to get Expedia to fix the problem so I could check in. Very disappointing!
於 2024 年 3 月住了 1 晚

10/10 優異

Katie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Kat

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Excellent front desk staff. TS was wonderful.
於 2024 年 2 月住了 1 晚

4/10 欠佳

Komane

於 2024 年 2 月住了 1 晚

8/10 不錯

Rebecca (Parker)

於 2024 年 2 月住了 1 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

C Kenneth

於 2024 年 1 月住了 1 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nicest place I’ve stayed near an airport. Staff was fast with service and very friendly.
於 2024 年 1 月住了 1 晚

10/10 優異

nancy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

4/10 欠佳

Austin

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
於 2023 年 12 月住了 3 晚

8/10 不錯

Jackeline

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Frank

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

matthew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the sports bar and the fireplace outside! Would have used the hot tub if the water was warmer Great place for family with kids or just adults, this place has it all!
於 2023 年 12 月住了 1 晚

6/10 一般

stacy

於 2023 年 12 月住了 1 晚

4/10 欠佳

Brandi

讚好：住宿狀況
不滿：職員與服務
The stay here was fine but after I returned home I realized I left something in my room. I called the hotel three different times and each time I got the run around and they finally admitted that after five days they still hadn’t cleaned the room I was in so they didn’t know any items were left. They couldn’t be bothered to check my room for the item and even though I offered to pay for having the item shipped to my home they just didn’t seem to care since they seemed so unorganized. Poor service in that area.

8/10 不錯

Fernando

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Hotel is amazing! But they have to work on food options. We were with four little kids and all the options had HUGE lines! Another suggestion: for a hotel this big, they should have a kids room with toys for them to spend some energy. The Arcade Room is nice but it is all eletronics and paid fun.
於 2023 年 12 月住了 2 晚

10/10 優異

Yasser

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚

10/10 優異

Angelica

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚

10/10 優異

Anne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Jeanine

於 2023 年 12 月住了 1 晚

10/10 優異

joseluis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯

Karla

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The construction in the center of the property cause great disappointment! We felt like our stay was diminished due to not having that area to tour and enjoy.
於 2023 年 12 月住了 1 晚

2/10 很差

stanford

於 2023 年 12 月住了 1 晚

8/10 不錯

Mahrokh

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Preston

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

bernardo

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Bonnie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everyone on the staff were so excited about their job. Enjoyable stay.
於 2023 年 12 月住了 1 晚

10/10 優異

michelle (Agoura Hills)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Craig (Fort Myers)

於 2023 年 12 月住了 2 晚

10/10 優異

Bernardo Rolando (Hialeah)

於 2023 年 12 月住了 1 晚

10/10 優異

Megan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Chuefue

讚好：整潔度、職員與服務和住宿狀況
It was perfect. We were looking for a staycation and this was exactly what we needed.
於 2023 年 12 月住了 3 晚

10/10 優異

Thomas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Tiffanee

家人同遊
讚好：設施服務
於 2023 年 12 月住了 1 晚

10/10 優異

Stacey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯

Kimberly (Chandler)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is amazing, huge, gorgeous, lots to do. Especially for families. The customer service is incredible. Ryan went above & beyond in helping me with a situation I had, and Jose & Brett from maintenance were so nice and helpful I was so grateful for their help. We had a great experience at this hotel. Would definitely return. The only complaint I have is that the food everywhere is not good. We ate at the pool food stand (so-so), had the room service (eggs tasted like plastic), and ate from the Asian restaurant (the hot food was cold and the sushi was warm). None of it was very good at all. But other than the food we really enjoyed our stay! Highly recommend
於 2023 年 12 月住了 3 晚

10/10 優異

Adriel

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
5 star hotel and the Christmas shows are next level
於 2023 年 12 月住了 2 晚

10/10 優異

Erika (Brighton)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

2/10 很差

Nicole (Oklahoma City)

於 2023 年 12 月住了 2 晚

10/10 優異

Anthony (FORT COLLINS)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Met all our expectations.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Duane (Littleton)

伴侶同遊
不滿：設施服務
It would have been nice if the staff would have informed me at the time I made the reservation about the extensive maintenance being done. So. Much. Christmas. Bah Humbug. More like So. Much. Closed. Totally not worth the price for a room when most of the restaurants/bars are closed.
於 2023 年 12 月住了 1 晚