We loved staying here, and we will definitely stay again. Lulu was great. Everything was perfect. Easy access to the apartment, labels on how to use things, Comfy bed, clean-Lulu thought through so many details…easily accessible power strips, bedside lights, full kitchen with all you could need. The living space was comfortable with throws, and a coffee bar which we didn’t get to use but way nice, and a “mini bar” filled with things you may have forgotten that you could buy. Other reviews talked about “all” the rules, but really they are all things that one would naturally do in taking care of a place as if was your own.