My fourth time to stay at Sterling Shores. I've been very satisfied each time I've stayed there. Not really this time. First, when we arrived late (10pm) I went to the box to retrieve our packet. Found it, unloaded car, went upstairs, tried for 20 minutes...door code would not work. Finally had to call security to get In the room. In the room, it was clean, etc... but the head board on the King bed wasn't attached to the bed. Every time I moved the bed banged on the wall -- had to stuff pillows behind it to stop it. (**note... this couldn't be a "new" problem bc the paint is knocked off of the wall.) Went down the next morning to find out why our code would not work....I'd been given the wrong code. The condo is in need of gen updating. In the guest room you couldn't open the bathroom door all the way bc the door hit the bed. And finally when we tried to use the washer and dryer, the dryer did not work. Never dried our clothes, so we finally had to hang them up to dry. Lock on glass door didn't work.