柬埔寨度假屋

「Staff for check in and cleaning were very nice and had great service. Free tuk tuk rides to places closeby. Communication over text and email was a little slow though. Room, pool, sauna, gym and changerooms were very clean but the steam room was under maintenance. Not sure why the pool lights turned off at 9:30 pm but closed at 10pm.」

「We reserved a room which was supposed to be ready at 12noon but they said the previously night guest refused to get out until 5 pm which we've already booked for. Not happy. 」

「The room was not ready when we opened the door, had to call down to get it cleaned, the hallways and corridors are filthy, the one-bedroom suite is well set up, the cooktop was an induction cooktop but no induction cookware at all. Staff was good, BUT the day before we left at 10 a,m one of the staff members walked into our room without knocking, apparently he was in the wrong room, luckily for us, my wife and I were not being naked and intimate on the sofa again at that time. The pools were...

「The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention...

「I stayed for 11 nights, and the place was very clean and cozy. It feels luxurious. Having a washing machine was a big win. The staff are very kind, and the security made me feel safe. They helped with everything I needed and delivered whatever I asked for. Two things to note: there aren’t many kitchen items, but if you ask, they’ll bring what you need. Also, in the shower, lower water pressure gives hotter water. Overall, it was perfect! Definitely will stay again if I come back to Siem Reap」