Oberhavel Holiday Rentals

"Terrible service and terrible stay. Checked in on a Friday and my A/C didn’t work. Room felt like 80 degrees all night. Called the desk and they told me they couldn’t get another for another day and they don’t have fans. Saturday I’m begging for someone to look at the A/C. After the 10th attempt of me calling and go downstairs I’m told it’s broken and I can get a fan from the cleaners. Which they don’t clean your room or replace towels everyday even if you hit the button for service. Terrible communication! "

"Friendly staff, great location, I recommend this hotel."

"Good selection "

"Great central location for transportation—and very walkable."

"Good size room, spotless clean, wi-fi was occasionally slow. Staff at reception very nice and efficient. Excellent access to public transit and quick easy walk to Velodrome. Main complaint is air conditioning lacking and although it was cool at night window barely opened to cool down room. Room service stops too early. Also no USB charger port in room. "

"Room was clean, recommend 2 keys so one can be used for the power at the entrance. Staff were very friendly. Spa does not open until 2pm, it would have been nice to use it in the morning."

"Nice large rooms! Staff pretty good at front desk. Bar staff was nice (except on blonde kid that was loud and bossy!) he seems to have been making drink samples but was very condescending to the other staff. Location good, it in the high tourist area though. But the trains were nearby and used often."

"Great hotel to use as a base for a short city break. Lots of shops and restaurants nearby, and easy transport connections to all the sights. Hotel was clean with a generous - sized room and plenty of variety in the buffet breakfast."

"Had to ask for the room to be cleaned. Renovations were going on. They lasted for 9-5. Which I didn’t know about until I got to my room. "