Thurston County Holiday Rentals

"Front desk double charge my credit card for the deposit and then "

"Great"

"Rooms and casino nice they"

"AC kept the room cool "

"It was not what we expected not really place for kids .... its extrnded stay lot different people ."

"Absolutely the worst place I’ve ever stayed. The room was disgusting. The sheets had holes in them and yellow stains all over them. We complained to the owner and he said it would be fixed right away, but 5 HOURS later nothing had been done. When we went back downstairs, the staff acted like they had no idea what we were talking about. Then the breakfast situation made it even worse. Breakfast starts at 7am, but we came down at 6:40 and watched a white guest grabbing food. When we tried to grab bagels for our kids before their 7-on-7 game, the staff immediately told us no until 7am. When my mom pointed out the other guest was already getting food, the staff said “she can because she’s leaving.” We were leaving too. So apparently the rules only apply to certain people. Completely disrespectful and unprofessional. I would never stay here again"

"Staff was amazing "

"The location was good and close to downtown. The staff was very friendly but the property is somewhat run down. The elevators were broken our entire stay requiring us to climb seven flights of stairs everytime we left or returned to our room. Television didn't work properly. After several failed attempts to reach anyone at the front desk had to walk down the seven flights of stairs to request someone to repair it."

"Our room was not ready still at the check in time of 4.00 pm! Once we finally were able to to check in we had to call the front desk for towels and coffee that was not restocked! They use top sheets on the bed as a bottom sheet and we got our feet stuck in the sheets throughout the night! We were supposed to have a double head shower but only half of the shower worked, and when we complaied at check out we wete told, or sorry we knew it wasnt working correctly! Then why werent we told this at check in? For a room (siluite) that costs $ 250.00 a night the entire shower certainly should have been working! We have stayed here before, and it was great! This time the service was completely subpar, and if your room isnt ready to check into at 4.00 pm there is an issue for sure! Then it wasnt even stocked fully when we checked in and management was not helpful! The casino was fun, but honestly the hotel part this time was very disappointing!"