2/10 糟糕
Karla
与家人出行
2026 年 2 月 24 日
满意：员工和服务
不满意：服务设施，清洁度
Site will not allow me to leave zero stars...
ROACHES.
I'm going to share all issues in descending order of importance in case the actually gets fumigated because ROACHES.
I dismissed the first two as my imagination because they were a considerable distance away and I'd noticed a stink bug upon entering the lobby. Stink bugs are fine, COCKROACHES are not. I saw the third close up on an entirely different floor. All I were out in open, brightly lit areas- red flag as far as I'm concerned.
I packed and sealed my belongings and called hotels.com for a solution as soon as business hours began. I left 8 hours into my 4 night booking and had to pay to stay elsewhere. Elsewhere was close, clean, and equally affordable for which I am very grateful as this property never responded to hotels.com's initial contact or follow up.
Problem 2. The bathroom floor (basically a postage stamp) was covered in hair. I cannot figure out how any sweeping/vacuuming/mopping could have possibly been done and still left that much hair.
Problem 3. I suppose it's *technically* not a continental breakfast due to the waffle maker. However, the remaining options were a variety of breads, a few different types of yogurt and cereal, coffee, and apple juice. Oh, and school lunch apples.
The front desk was nice, however, there are ROACHES.
Karla
2026 年 2 月入住 4 晚