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Reviews of Le Meridien Dhaka

5 out of 5
Le Meridien Dhaka
79/A Commercial Area Airport Road, Nikunja 2, Khilkhet, Dhaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 103 reviews" "
Rating 8 - Good. 30 out of 103 reviews" "
Rating 6 - Okay. 13 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daryl

Business traveller
Disliked: Staff & service
Rip off merchants
Refused to bill in USD as per the booking, used an inflated rate to convert to local currency costing me 140 pounds more against the original booking. Clearly ripping people off intentionally. For context. They used 125 to the usd verses the interbank and change rate of 109 on the day. Rip off merchants
Stayed 2 nights in Dec 2023

10/10 Excellent

Humayun

Stayed 2 nights in Mar 2023

10/10 Excellent

Ghias, Roslyn

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Dhaka !!
Great hotel and service , location is right near the airport , food is delicious
Stayed 1 night in Jan 2022

6/10 Okay

Syed

Liked: Cleanliness, room comfort
Not a pleasant stay
Check in was horrible. There was no line. People came from all over the place and overtaking. One of the manager was giving preference to his known people. The breakfast selection was good. Room service was slow. Overall, I will not stay there again.
Stayed 1 night in Dec 2021

10/10 Excellent

Asish Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness, courtesy, professionalism. Overall each staff provided the best service. This is very unique experience with so good feeling
Stayed 1 night in Aug 2021

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and best management !! Food is delicious!!!
Stayed 1 night in Jun 2021

10/10 Excellent

Ehsan

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, good gym and food excellent in the restaurant.
Stayed 3 nights in Mar 2020

10/10 Excellent

Arman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wa just amazing staying with le meridian dhaka
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2020

6/10 Okay

KG, London

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Stayed there over Christmas and new year with 4 kids - very comfortable as its close to the airport. However, their airport pick/drop off service is poor. I specially asked for the shuttle service as we had 12 pieces of luggage, instead they sent me a HiAce, same happened again on drop off. There is a communication issue between staff desk and their concierge desk - requests/instructions are not tracked/followed through and you end up having to explain the same thing to 5/6 people before its resolved.
Stayed 1 night in Dec 2019

8/10 Good

Shahidul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

DP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Nice view. Staffs were very helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

Leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was exceptional and clean
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Nice hotel
Stayed 2 nights in Mar 2019
Response from Sadik on 24 Apr 2019
Dear Anonymous, Greetings! Thank you for choosing us your preferred destination in Dhaka. We appreciate your respond and happy for the score. However, if you have any dissatisfaction please let me know. So that I can take care personally any time you visit in Bangladesh. Have a wonderful day. Thank you.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good Staff are wonderful Food is great Best place to stay
Stayed 4 nights in Mar 2019

10/10 Excellent

MANISANKAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

MG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The room was very good and the staff at reception and elsewhere were very good. The food at the restaurant was also very good
Stayed 1 night in Jan 2019
Response from Sadik on 6 Feb 2019
Dear MG, Greetings of the day! Thank you so much for your respected feedback. Which is truly applicable. We wish you welcome back again. Thank you once again.

10/10 Excellent

JeanieKlukken, Minneapolis , USA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff: starting from front desk to housecleaning, flawless service. I stayed in Dhaka Radison blu & Westin before, Le Meridien service is 100 times better. Tanzila Akhter and MATT @ the bufft restaurant provided the final touch on exceeding service. They greeted us every time we were there for breakfast or dinner. Tanzila Akhter actually remembered our beverage choice( Perrier water and Black coffee) and brought it to us before we could even ask her, Amazing hospitality. I would definitely stay there for all future business trips to Dhaka and I plan to be back in 12 weeks time. I never expected such hotel service in a city where customer service is not at par with USA. Very impressed.
Stayed 6 nights in Dec 2018
Response from Sadik on 20 Dec 2018
Dear JeanieKlukken, It is a great motivation to see such a glowing review from our valued guest. Thank you for your commendation of Tanzila Akhter and Matt and his exceptional service and also for your praise of our service excellence, ambiance and facilities. I am thrilled that you had the opportunity to enjoy so much of our hotel during your stay. I am especially flattered that you’re found our hotel to be the best LE MERIDIEN that you have stayed, worldwide! Thank you again.

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Sadik on 5 Dec 2018
Dear Navdeep, Thank you very much for staying with us and we are highly appreciate your valuable feedback. We look forward to welcoming you back and enjoy the the hotel facilities. Thank you. With regards,

10/10 Excellent

Sarah

Wonderful hotel in the middle of busy noisy Dhaka. Food is fantastic. Swimming in roof top Devine.
Stayed 2 nights in Nov 2018
Response from Shakil Parvez on 28 Nov 2018
Thank you very much for staying with us, and for the encouraging words. We look forward to welcoming you back and enjoy the food and pool!

2/10 Terrible

Samir

The room was a wrong one. Checking was horrible. Food was okay, but room a/c was not working properly. Service quality was not as expected.
Stayed 1 night in Nov 2018
Response from Sadik on 28 Nov 2018
Dear Mr. Samir, Greetings from Le Méridien Dhaka! Thank you so much for staying with us. We are came to know that the room you have booked and stayed was not the same. Please accept our heartfelt apology and we are so sorry for that. If you could please let us know how we failed to meet you expected service, we will definitely look into it as we take our valuable guests' comments and feedback very seriously. Thank yoy. With regards, K M Masud Sadik Guest Relations Officer

6/10 Okay

drmdrahimul, chowdhury

check in took long waited time staffs are very professional
Stayed 1 night in Jun 2018
Response from Constantinos S. Gavriel on 19 Jul 2018
Dear drmdrahimul, Greetings from LE MERIDIEN Dhaka! Thank you for sharing comments about your stay. I apologize that your experience was not flawless. I appreciate your compliment for our professional associates. Regarding the long check in wait, we will give more attention to your arrival for your future stays in order to improve your perception and overall satisfaction. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more inspiring experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

8/10 Good

Dr.MDRahimul, LakeCity,Florida,USA.

Liked: Cleanliness, staff & service
I have visited to stay 3 times (back & forth) in my recent trip to Southeast Asia. Each time to check-in,I have to wait more than 30-mins to check in even though it was pre-paid reservation. at first June 18-21, 2nd June 30th, & lastly at July 10-13th. The staffs are very professional & excellent. Please reduce waiting time .
Stayed 3 nights in Jul 2018
Response from Constantinos S. Gavriel on 28 Jul 2018
Dear Dr.MDRahimul, Greetings from LE MERIDIEN Dhaka! Thank you for reviewing your experience. I apologize for the inconvenience of your delayed check in. Soon we will have mobile check in option for all guests which can reduce your check in time. Furthermore, we will work to be more prepared for your arrival. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more inspiring experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

10/10 Excellent

Dr, USA

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to the airport
Rooms carpet has odor & vacuum smell, also has dust on the carpet ; Rooms vacuum job need much better such as professional steam cleaning
Stayed 3 nights in Jun 2018
Response from Constantinos S. Gavriel on 26 Jun 2018
Dear Dr, Greetings from LE MERIDIEN Dhaka! Thank you for the 5 stars! I am so happy that you enjoyed our services and facilities overall and appreciate the pictures of your experience. Thank you for your comments regarding the carpet cleanliness. Your feedback has been shared with our leaders in housekeeping for their attention and correction. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more inspiring experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The SPA is too expensive and its not worth the money. I payed for 1 hr, but i only got 40min.?
Stayed 1 night in May 2018
Response from Constantinos S. Gavriel on 26 Jun 2018
Dear Guest, Greetings from LE MERIDIEN Dhaka! I appreciate your comment regarding the spa. I apologize that you did not receive your full treatment. I invite you to contact myself or our Experience Specialist, Alyson, and we will be happy to assist you for an improved experience. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more improved experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Constantinos S. Gavriel on 9 May 2018
Dear Philip, Greetings from LE MERIDIEN Dhaka! Thank you for the 5 stars! I am so happy that you enjoyed our services and facilities. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more flawless experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

6/10 Okay

Ahmed

Liked: Cleanliness
Overrated, overpriced. Close to the airport
Overrated, overpriced. Clean, close to the airport. Airport shuttle is pricey, and probably not worth it. Breakfast is buffet with some exotic options, but it isn’t free and overpriced
Stayed 1 night in Mar 2018
Response from Constantinos S. Gavriel on 28 Mar 2018
Dear Ahmed, Greetings from LE MERIDIEN Dhaka! Thank you for sharing your experience. I appreciate your comments regarding the pricing. We try to stay within range of other international hotels in Dhaka while balancing elevated service excellence, larger variety of dining options, and higher standard of contemporary facilities. I am sorry that you did not find full value in your stay. Thank you for your appreciation of our breakfast buffet and cleanliness of facilities. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more improved experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly staff.
Stayed 1 night in Dec 2017

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull
Stayed 1 night in Nov 2017

8/10 Good

David, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Hotel in Dhaka Perhaps...
A friend recommended this hotel to me after the poor last stay I had at what was previously the Sheraton. It did not disappoint and provided a nice, clean refuge from the streets. Overall, I don't think you can put this in a Five Star category for various reasons but certainly a solid Four Star outfit with hints of Five. Not particularly cheap either - rooms or otherwise. I guess you're paying for a place that works pretty well.
Response from Constantinos S. Gavriel on 28 Mar 2018
Dear David, Greetings from LE MERIDIEN Dhaka! Thank you for sharing your experience. It is great that you were able to enjoy our facilities, including the fitness centre. Thank you for your praise of our associates. Dhaka is a very bustling city as you have acknowledged but please ask for a more quiet room on your next visit and we will try to accommodate based on the availability. From all of us at LE MERIDIEN Dhaka, we look forward to welcoming you back for more elevated experiences. Thank you for making us your preferred destination in Dhaka. Best regards, Constantinos S. Gavriel General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buffet breakfast was amazing - what a wide selection to satisfy every palette. The gym was really good too. It had all the cardio and weight machines that you would need for a good workout. This will definitely be my hotel of choice in future while in Dhaka.

6/10 Okay

salam, hk

Disliked: Staff & service
No reason to up charges two times for the room
This is my second time stay here The first time only me This time I stay with my boss and boyfriend I totally booked two room and paid through Expedia Check in - I had paid the upcharges almost 1600 hkd for extra person (3 nights) and they confirmed the payment is settled and I also got the receipt as well. Check out - they print out the bills to my boss for 3 times and very confused, the first bill is around 5000hkd, he said group my room cost....then have 2nd bill....the amount is 6000hkd. I have checked item is correct, but every item need top up service charges and head charges!! Anyway my boss settled the payment by credit card! After that ....he said the bill was incorrect,he print the 3rd bill to us , the payment is over 8000hkd. I found they put the room charges 1600hk into the bill again. I did not agree this payment since if they told me the total charges is 3200hkd per room, I can booked another room or upgrade the biggest room. They cannot explain it and they just said it was from the computer...... How comes? We ll not choosing this hotel again

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Customers welcome, at a charge...!
Expensive, expensive, expensive. Hotel seems to prey on a captive market. Westerners cannot just wander the streets looking for alternatives. There is a charge for everything, and it should not feel that way. Hotel is otherwise comfortable. Heavy security presence due to terror threat is off putting, but better safe than sorry.

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Extreme overpricing.
We arrived at 9.30am, and for the first time ever, we were to,d that we would have to pay additional fees, to check in earlier. I refused to accept this, and pointed out that I am an SPG Gold card holder. The hotel, that I had been told was full, suddenly wasn't. Very annoying, as we always check out by 9.00am next day. We were then inconviemved, because a colleague and myself were both given the same room. Food and drink at the hotel the exorbitantly priced, and the quality is not great, just mediocre. The hotel offers airport transport, but again its so over priced, it feels like you're being ripped off. Staff are generally a pleasure, and professional in their attitude towards guests. I don't think we will keep going back.

8/10 Good

shekhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good business stay at Hotel Le Meridien, Dhaka
A good hotel with very polite and cooperative and pleasantly behaving staff. Good food and good breakfast. I enjoyed staying. However, the hotel is a bit expensive as the price was on higher side.So net return on the stay would be on the lower side.

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
Staff were friendly and helpful, especially bar staff. Transfers to the airport were expensive as is the hotel generally.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

akhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel has a great location. The rooms are nice and spacious. The bathrooms were huge. I liked the buffet as well. They have a very wide spread.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great new hotel in Dhaka
the hotel is new and is fresh and clean the staff are excellent from the management to the cleaner check in was fast breakfast was really good and fresh there was a good selection the 15th floor bar was well stocked and the ambiance was relaxing after a long day the pool was also really good, at night you get a great view over the city. very convenient position for business meetings and access due to the new road lay out. security is also good.

10/10 Excellent

Selway, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable business trip stay
Excellent gym, pool and jacuzzi facilities. Always friendly services from all staff

8/10 Good

Joseph chak hau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Meridien is luxury hotel in Dhaka with all new facilities Only complaint is higher pricing on meals etc that comes with luxury accommodations. Five minutes from airport when leaving but little longer due to roads upon arrival. Be sure and go to top floors to see views of Dhaka