孟加拉酒店，孟加拉平住宿優惠推介

「Good place to stay but property needs updated too old」

「Terrible customer service」

「The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. 」

「I have written a personal mail to the General Manager explaining the issues」

「Room had stuffy smell」

「Yes, all good 」

「Room was spotless and the staff were awesome Nice spa」

「Room furniture, TV」

「飯店很豪華，房間很大很乾淨，設施稍微老舊但一切非常好。服務非常好沒話說，下次還是會入住！」

「Room is not clean properly and some bad smell. 」

「This may be one of the best Renaissance Hotels I’ve stayed at. The staff and service have been really impressive. I want to commend Salman, the Club Lounge staff member. He has been really friendly, always smiling, and has helped us a lot.」

「Everything was splendid but I have a complaint of them not having warm water option in their pool, cause in cold weather, the water is cold and so we couldn't enjoy the pool as we wanted, so they should've this option like other places. 」

「Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not」

「Nice Staff …」

「There was NO shuttle available and the staff spoke little English. Upon contacting the Hotel I was advised shuttle only from Hotel to Airport - I had to make my own way there in the first place? No buffet breakfast available due to low occupancy. The room was average despite being classed a 5* hotel. Tea making facility in the room was poor with plug for keetle at floor level and no Tea bags.The Hotel needs to remove SHUTTLE from their description. I would NOT book this Hotel again.」

「A very nice hotel. Really 5-star service !」