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“Good place to stay but property needs updated too old”

“Terrible customer service”

“The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. ”

“I have written a personal mail to the General Manager explaining the issues”

“Staff were good air con in room very noisy carpets were dirty in lobby worn chairs in lobby windows were dirty need to update lot of furnishing specially carpets on corridors of room floors upto 7 floor ”

“Yes, all good ”

“Room was spotless and the staff were awesome Nice spa”

“Room furniture, TV”

“All the staff are helpful and nice! Really enjoy the stay there.”

“Room is not clean properly and some bad smell. ”

“This may be one of the best Renaissance Hotels I’ve stayed at. The staff and service have been really impressive. I want to commend Salman, the Club Lounge staff member. He has been really friendly, always smiling, and has helped us a lot.”

“Everything was splendid but I have a complaint of them not having warm water option in their pool, cause in cold weather, the water is cold and so we couldn't enjoy the pool as we wanted, so they should've this option like other places. ”

“Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not”

“Nice Staff …”

“Fantastic room with great views and they decorated the room beautifully. The staff were fantastic and just one problem.. mosquitoes!!!”

“A very nice hotel. Really 5-star service !”