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“This is a really nice hotel located right on Cox's Bazar beach. Even though we didn't have an seafront room, we had a junior suite that had wonderful views of the sea from both of our balconies. It's quite a great design to facilitate this. Staff was helpful and friendly...starting with Noor at check in, to Rupak at the breakfast egg station and others whose names I won't remember. Breakfast was good, though very much Bengali favorites heavy. There were two points that were annoying and ought to……

“Definitely a 5 star hotel, clean and safe all around the hotel. Staff are very professional and very polite. Has access to the swimming pool and childrens area. Beautiful scenic view for people that love to take pictures. ”

“Highly recommended for families..true resort experience. ”

“everyone was very friendly and well trained. would stay again”

“Yes, all good ”

“It was definitely very clean and nice,staff was very helpful ,always attentive to our need and comfort.The best part was the peaceful quite all around.breakfast buffet was good.The only negative thing about this place was the lunch and dinner option ,extremely overpriced ,limited choice.the food was not up to my expectation in such a beautiful place.Thank you”

“Room was spotless and the staff were awesome Nice spa”

“Room furniture, TV”

“All the staff are helpful and nice! Really enjoy the stay there.”

“Gym was well equipment. Room is clean Everything better ”

“Ok”

“Everything was splendid but I have a complaint of them not having warm water option in their pool, cause in cold weather, the water is cold and so we couldn't enjoy the pool as we wanted, so they should've this option like other places. ”

“This may be one of the best Renaissance Hotels I’ve stayed at. The staff and service have been really impressive. I want to commend Salman, the Club Lounge staff member. He has been really friendly, always smiling, and has helped us a lot.”

“Fantastic hotel in the heart of the town. Very clean and comfortable. Hotel staff are friendly and welcoming. On Arrival we was greeted by the staff and gave us welcome drinks which was very nice. Plate of fruits was also provided in the room. In my opinion it is better than the 5 star hotel near sylhet Airport which is middle of nowhere.”

“Nice Staff …”

“A very nice hotel. Really 5-star service !”

“It was one lovely, lovely stay! We chose the Family Villa (1st floor), rooms are large. The serenity was commendable with music from running visible spring water beneath a balcony, accommodation was clean. The resort also had nice grassed walkways. BBQ dinner was in a small hut by spring side and costed mere BDT 500 (USD 6.5 approx) per person, which was amazing value for money. Breakfast was a bit shabby, they could do better with at least 2 meat items to choose from. Location is properly……

“Surrounding areas are very dirty ”

“Staff were welcoming and very helpful. I did get a room upgrade to a suite which was lovely. Clean, very spacious and comfortable. I would recommend this hotel.”

“The staff were ever so welcoming and friendly. I stayed here twice, first at the start of my holiday and then at the end. The rooms are of a good standard, comparable to a good western hotel. Breakfast was also very nice with plenty of variety. The hotel is currently being refurbished throughout and the hotel is taking its time to make sure they have every detail right. Even so, you would not notice any of this work going on. By the summer it should have been completed and will include a……