预订科克斯巴扎尔酒店宾馆住宿限时优惠

“Good place to stay but property needs updated too old”

“The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. ”

“Yes, all good ”

“Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable.……

“I have written a personal mail to the General Manager explaining the issues”

“Nice Staff …”

“It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was……

“Room was spotless and the staff were awesome Nice spa”

“All the electric appliances didn’t work properly, had trouble having showers ”

“I didn’t like the room, the wall broken , duvet was dirty, I asked to change this so many times no one care , bathroom was not clean ”

“Worst experience ever! No hot water what so ever. Got bitten by bedbugs 50-60 times a night. Cockroaches on the floor. No cleaning for four days. I constantly had to ask for more toilet paper. 45 USD a night for this is a joke! Even the name is a lie. The only view you have is right into another tall building. ”

“It is a terrible apartment full of dust, insects, dirty bedsheets, did not provide towels. no water and moved to another apartment with same conditions. Since we paid more than the double of normal rate, owner told us to stay two days for the same money. But when we checked out, the counter manager asked for money for the 2nd night with the same rate. We did not agree on that and leave the hotel. They came behind us to a bus and asked for full money for two days and told they do not know……

“Staff very unprofessional and room amenities was not sufficient for the guests”