科克斯巴扎尔亨姆乔里瀑布附近酒店

“I have written a personal mail to the General Manager explaining the issues”

“Good”

“Like a 3 Star hotel”

“Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable.……

“Amazing ”

“Staff very professional and always helpful good service! Good breakfast as well”

“All the electric appliances didn’t work properly, had trouble having showers ”

“Good place to stay but property needs updated too old”

“I didn’t like the room, the wall broken , duvet was dirty, I asked to change this so many times no one care , bathroom was not clean ”

“Very clean and calm place to stay at ... I enjoyed every night there from breakfast service to the staff attending to my every need ... I will definitely stay there again and advise everyone to book a stay there you won't be disappointed.”

“Room was spotless and the staff were awesome Nice spa”

“Staff very unprofessional and room amenities was not sufficient for the guests”