Lead Hill Diamond Hills Country Club Hotels

"Loved the Christian music playing! So relaxing. Awesome breakfast."

"We saw baby cockroaches in the rope fence, chair and one in our room. But all in all, kids had so much fun. The line is not crazy on slides which is great. "

"When we arrived, it took quite some time at the external gate before we were acknowledged and granted entry into the neighborhood. At check-in, the staff realized that although there were four of us, we were staying separately but as part of the same group. We were surprised that we were placed in different buildings, especially since the resort did not appear to be close to full capacity and out of the rooms we booked, only one of us had a neighbor…On a positive note, the concierge desk was excellent…the older gentleman and the red-haired young lady were both warm, friendly, and very helpful. Unfortunately, our first night, one of us had neighbors. Our attempt at sleep (it was midnight) was disrupted by extremely loud neighbors in one of the units. Security was called, but the noise continued, and the next day, we did let them know. They did accommodate us and we ultimately had to move to a different room. Additionally, at check in, two of us had expressed interest in a lake view, but we were not offered any upgrade options, even at an additional cost. We are accustomed to staying at another resort in the area where the staff is consistently kind and accommodating, so we feel the check-in team here could benefit from improved hospitality and customer service training. Hearing requests and even just acknowledging them and declining would have been better than being ignored. The room itself was very clean. The units without a view were smaller but adequate for sleeping. "

"Room was clean but ac had some issues until we notified staff. It was fixed right away. Room had no clock. No lotion but had a used hair conditioner along with new shampoo. Nothing to stir coffee that's avaliable in room which tasted awful. Buffet had lots of choices but poor choices for diabetic people. Also those eggs looked awful. Looked like they were powered eggs. We loved the pool and hot tub area although needs some updating/painting. Would be nice if there were make up wipes avaliable. "

"Overall good "

"Staff was amazing! Place was amazing. "

"The pillows were terrible! One wasn't enough support two was too much. The room that we got was supposed to have two queen beds and one king. What we got was one king and maybe two full beds. The water never really got hot, it was warm at best. We had already planned a bunch of activities that we were unable to get tickets to shows that were available to us. I didn't realize this was a "resort". I did not go to some presentation before I checked out because I had other things I had to get back home to. The room itself was large and we had plenty of room for our family. The wrist band room keys was a nice feature. Had we not had a full agenda we would have looked into the shows that we could have gotten tickets for. "

"The Absolute BEST place to lodge while in the area. Everything was perfect!"

"The pool and outdoor games are terrific for children. We were in unit twelve , which was in terrible condition. The staff was very helpful and responsive and said they will be remodeling that building soon."