Diego Martin Hotel with Pool

"It was a nice hotel but the vibe was off. The server in the Exchange restaurant Sonia was amazing though. She was funny and made my Birthday special"

"Good food, iffy wifi"

"Front desk staff are very friendly. The room condition was not the best. The bathroom shower had a leak that. I reported and no one showed up as promised . There was a nasty buildup of mold at the outside of the shower base that hasn't been cleaned or overlooked. "

"It is a pity that the music played is too loud and not suitable, interfering with conversation. When I complained I was told that is how the owner likes it. First principle for hospitality business: please your customers, not yourself. Why not gentle pan music, or guitar, piano? You are in Trinidad, set the right mood!"

"Yes"

"Hands down the worst hotel experience. They 'lost' one of the bookings for our party, so everyone had to pile into my room--including a child-- in the wee hours of the morning while I contacted Expedia, who mercifully was able to get them to actually recognize and respect our booking, which I had verified by phone and email before arrival. It smells like a scam around Carnival, though we were not there for carnival. Buyer beware as you may show up and they may have no record of your booking (wink wink) then try to charge you nearly a thousand US per night. Shameful. Then when called on it the hotel manager, after admitting a 'glitch' must have cancelled the reservation, denies via email that there was ever any evidence of an issue. Never in all my days... Buyer beware."

"It’s ok for a lay over stop, not for a week vaca stay, "