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"Food is always fresh with local ingredients. Never fails to impress us. "

"Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again."

"Awesome onsen facility and hotel meals! "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"onsen, view in dining area and monorail. Personel extraordinarily competent"

"best choice"

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"The hotel was clean and the staff were very friendly. "

"We stayed for one night. The staff provided excellent service, although they don't speak English well. The room was spacious and clean. There is a kitchen and washing machine with dryer, which are suitable for long stays. 30 mins drive from Karuizawa Station. In winter, the road becomes slippery due to snow and ice, so drive carefully."