“We are half way through a full week's stay in this hotel and we almost feel "blessed" to have found it at all.
Been traveling the perimeter of Spain on a months long odyssey and by a wide margin this is the best hotel we have experienced thus far with only one more stay remaining.
The room is incredible with our own very spacious exterior covered deck/patio space. The restaurant within the hotel is not only reasonable for prices but the quality is very, very good.
Didn't know this until a few……
“Clean and good facilities, nice semi-rural village, we stayed one night for Europa League Final, would be ideally suited for larger family/Friends group.”
“Schlichtes, aber sauberes und zweckmäßig eingerichtetes Zimmer nah am Flughafen gelegen. Perfekt für frühe Abflüge oder späte Ankünfte, um am nächsten Morgen von dort weiterzureisen. ”
“Was super happy with my stay here. It was clean, and the customer service was great. The first room the AC wasn't working and they were willing to call the maintenance guy sunday night at 9pm and I said lets wait until tomorrow and once they figured out they couldn't fix it, they promptly moved me to a new room. The staff was helpful each time I had a question and it was easy to access the city via bus and subway. Highly recommend this location for a stay in Bilbao. ”
“Gute Unterkunft in der Nähe des Flughafens. Hilfreich, wenn man zu den späteren oder früheren Flügen zum Flughafen muß. Man kann das Flughafen-Transfer voraus buchen, funktioniert wunderbar.”
“El hotel está bien, el personal amable y la ubicación, si quieres playa, buenísima. Los desayunos están bien y hay variedad para elegir.
Si volvemos por la zona repetiremos.”
“Un ringraziamento particolare alle signore che gestiscono la colazione, ottime persone.
Unica pecca secondo me è il parcheggio a pagamento, ai clienti dell hotel dovrebbe essere gratuito ”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"
"Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very lazy and don’t attempt to top up the food or clear plates from tables (whilst eating food in front of guests). Same level of poor service was seen in the rooftop bar, with glasses all over near the pool. All staff need a significant amount of training to be at an acceptable standard. "