The suite itself was very nice. However, what my husband & I didn’t like is that there is nobody working the front desk after 7pm. For us old people doing an after hours check-in was a problem. Also, for the 5 nights 4 days that we were there nobody ever came in & even emptied out the trash—let alone gave us fresh towels. No offense, but we’re paying through the nose for these rooms & customer service is almost non-existent.