Chalets in Douglas County

"Coffee maker needs to be cleaned. Pillows were stiff, needs to be softer. Otherwise it was a good place to stay"

"Room was clean and comfy. Nice view of the lake. SPA was welcome at that point in our trip. VERY much disliked that they allow smoking in the casino. That was a huge turnoff. Otherwise the staff was pleasant and helpful. Victoria at the concierge desk was very helpful with suggestions for meals and places to go. "

"It’s clear that they are working hard to improve this hotel since it used to be The Hard Rock. The rooms still need some work but they were clean. It was an appropriate price for the outdated rooms, but I’m happy it was clean, beds were comfortable and the staff was all very kind. "

"Everything was great. The only issue was the safe did not work and could not use it. I let the front desk know when we checked out."

"Room was fine. Too many people comming and going all night in and out of rooms next to me. Ciggarett butts stuffed in window seals."

"Water pressure was dismal"

"The hotel staff was friendly. Clean room, comfortable bed, and hot shower. Kind of pricey for an older hotel, but I would stay here again."

"The breakfast bar exceeded my expectations all three mornings I was there. Two types of egg dishes, bacon, sausage, potatoes… different each day. My only complaint is with the HVAC… very noisy fan. Fortunately, the window could open so I could turn it off to sleep. Two others in my group had miserable nights sleeping because of heat/cold/noise issues. "

"Room a little worn, outdated but clean and comfy. Hot springs is open to public for a fee, disappointing. "