塔斯卡卢萨市中心酒店宾馆住宿限时优惠

“I had a very disappointing experience at this hotel. I informed the front desk that I could no longer stay for the second night and requested a refund for the unused night. Instead of trying to help, I was told I could check out, but they could not guarantee a refund. They still charged me for both nights, even though I only stayed one night. It felt like I was being forced to pay for a room I didn't even use. I understand that hotels have cancellation policies, but the customer service was……

“Great place! Reasonably priced! Staff was amazing and helpful! We will return!”

“Great!”

“Clean and comfortable hotel with a wonderful breakfast layout for guests. Paying $25 for parking was a little on the ridiculous side.”

“The hotel is very well maintained with a nice rooftop bar/restaurant. You can see Bryant Denny from there as well as downtown Tuscaloosa. Location was great for downtown Tuscaloosa, you can easily walk to restaurants and shops. Staff was welcoming and nice. Answered our questions with a lot of info. Has valet parking but we didn't need it for a June visit. Short drive to UofA campus, but probably not walkable.”

“Great room, lots of walking options for restaurants”

“From the moment we arrived, our experience was outstanding. The highlight of our stay was Roderius, whose exceptional customer service truly set this hotel apart. He was warm, professional, attentive, and went above and beyond to make sure we had everything we needed. His genuine kindness and willingness to help made us feel welcomed and valued throughout our stay. The entire staff was friendly, courteous, and always eager to assist with a smile. It’s clear that hospitality is a priority……

“No cups in the room”

“Very clean, very good reception at the front desk, perfect experience, highly recommended”

“Really nice place and quiet!”

“Warm Welcome and Personal Touch Upon entering, I was greeted with genuine smiles and a warm welcome. The staff took the time to engage in friendly conversation, making me feel valued right away. It was refreshing to see such enthusiasm and attentiveness.”

“We switched my guys through about five rooms and each one had mold in the bathroom, AC did not work or all kinds of spider webs and spiders in the rooms. Very unacceptable conditions. I ended up calling Expedia and getting a refund. I put them in the Hampton across the street.”

“Just a very nice place to stay”

“I was charged an extra $20 for my 2 grandbabies. I booked a double room. I'll be looking for another hotel from now on. There were other things that happened, but It's in another recent review.”

“Friendly atmosphere”

“Front desk was extremely nice & helpful.”

“Good”

“Great value”