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Reviews of The Rochester Hotel

3 out of 5
The Rochester Hotel
726 E 2nd Ave., Durango, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 200 out of 250 reviews" "
Rating 8 - Good. 35 out of 250 reviews" "
Rating 6 - Okay. 11 out of 250 reviews" "
Rating 4 - Poor. 1 out of 250 reviews" "
Rating 2 - Terrible. 3 out of 250 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property in an excellent location for exploring historic downtown Durango. The hosts take great care to ensure guests are treated well and have an excellent experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish more hotels made it as easy to check in. Bartender is just downstairs and breakfast was simple but amazing. Everything was fresh and local. If you are in Durango, you won’t regret staying at the Rochester.
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durango star
Small boutique hotel that is very comfortable, spacious and clean. Every modern amenity. Small bar with craft cocktails. Parking needs an upgrade but otherwise a great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brought Back to Life
Such a cool place. I love to see old buildings brought back to life. The bar and staff were amazing.
Stayed 2 nights in Dec 2023

10/10 Excellent

Aaron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little lobby bar. Jake makes excellent cocktails.
Stayed 2 nights in Oct 2023

8/10 Good

William

Travelled with partner
There really wasn’t any check in. Everything is virtual. So, not much need to interact with the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Fan
I'm a big fan of The Rochester. The rooms were decorated really well. The bed and pillows were amazing. I would recommend the hotel for the bed alone.
Stayed 2 nights in Sep 2023

10/10 Excellent

margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to everything. Loved the bed and decor. Very quiet
Stayed 1 night in Sep 2023

6/10 Okay

nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was not at all what we thought it would be--an historic hotel.,The bar in the lobby area is very cool but that is about the only cool thing about it. At $350 a night it was ridiculously over-priced. The cable tv worked almost none at all.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Pleasant modern rehab of a classic retro hotel. Easy access, right in town - walk to everything, including train. Outdoor garden for guests.
Stayed 3 nights in Aug 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing location, amazing staff.
Amazing stay, really perfect hotel, great location, amazing staff. Provided a ton of great recommendations and made our time in Durango special. The coffee and breakfast was great as well.
Stayed 3 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like we were staying with friends
Fabulous boutique hotel with modern, clean room. Service was wonderful, personal and friendly. Plush towels, comfortable bedding and upscale toiletries added to the experience. Hospitality included complimentary happy hour and coffee and pastry for breakfast. The location is great too, one block off Main Street.
Stayed 4 nights in Jul 2023

2/10 Terrible

Marion

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I went to check in and my room had no electricity or air conditioning. I have requested a refund
Stayed 1 night in Jul 2023
Response from Rochester Hotel Management on 31 Jul 2023
Hi Marion, We are sorry you did not enjoy your check-in to The Rochester Hotel. We apologize that a breaker was tripped affecting your room. We were able to identify and resolve that problem within 15 minutes. We hope you found a nice stay somewhere else in Durango.All the best,The Rochester Hotel

10/10 Excellent

Crystal

Stayed 1 night in Jul 2023

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
I love the Rochester. It is my favorite hotel in Durango. We love the easy check-in, the rooms are roomy and clean, the bar area is fun and the garden area is such a nice little retreat.
Stayed 2 nights in Jul 2023

10/10 Excellent

DEREK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel location and staff are amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Night's Rest
We booked last-minute, and the host was very kind and accommodating. Room was clean, comfy, and cool - the courtyard area is a nice, relaxing little oasis. Getting in late, the little touches like keyless entry and cushioned rugs in the hallway to dampen noise were nice touches. A great place to truly relax and get a good night's sleep in Durango.
Stayed 1 night in Jul 2023

2/10 Terrible

Theresa

Stayed 2 nights in Jul 2023
Response from Rochester Hotel Management on 31 Jul 2023
Hi Theresa,A 2 star review without any information does not help us improve our service. We wish you the best.The Rochester Hotel

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay - perfect staff and accommodations
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

PAUL

Stayed 1 night in Jun 2023

10/10 Excellent

Greg

Stayed 3 nights in Jun 2023

10/10 Excellent

Susan, COLORADO SPRINGS

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff. Walk to bars and restaurants in Durango
Stayed 2 nights in Jun 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is an awesome hotel built in 1892 with a lot of really cool history. The staff is amazing! I'll be here again as soon as I can for sure!
Stayed 2 nights in May 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner & staff were extremely helpful! They took they time to offer assistance in every way possible:)
Stayed 4 nights in Apr 2023

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find in Durango! We loved our stay here. Very friendly staff, very eco-responsible and convenient to everything in the Durango historic area. Would definitely recommend!
Stayed 1 night in Apr 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - beautiful old building with modern beautiful and comfortable rooms. A block from the best bakery in Colorado.
Stayed 1 night in Apr 2023

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Abby

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Rochester. The rooms are nicely decorated with comfortable beds and curbless, walk-in showers. The staff is very friendly and the breakfast was delicious. It’s right in town and within walking distance to everything. Would definitely stay here again.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was impeccably clean. The owner is hands on and very personable. Freshly baked goods with coffee in the morning and happy hour in the evenings. I wouldn't stay anywhere else in Durango!
Stayed 2 nights in Feb 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location, and friendly owners!
Stayed 1 night in Jan 2023

10/10 Excellent

Reta L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
It was fantastic!😊
Stayed 1 night in Jan 2023

10/10 Excellent

Daniel

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful and comfortable getaway in downtown Durango
Stayed 3 nights in Dec 2022

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Keisha, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the coziness of the rooms and the proximity to shops and restaurants.
Stayed 5 nights in Oct 2022

10/10 Excellent

Raymond

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great staff fun place to stay
Stayed 2 nights in Sep 2022

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

John, Yorba Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the remodel of the rooms. Staff was excellent. Courtyard was dingy. No restaurant or bar. Tear out the courtyard and put in a small pool
Stayed 2 nights in Sep 2022

10/10 Excellent

octavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice organized and felt very comfortable staying there thank you very much
Stayed 1 night in Sep 2022

10/10 Excellent

Amy, troy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A gem in durango
Stayed 1 night in Sep 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leland Hotel is awesome
Actually stayed at The Leland. Everything was perfect! Location, hospitality, cleanliness. Couldn’t ask for a better experience!
Stayed 2 nights in Aug 2021