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"Easy to check in. Was very surprised how well kept and clean the room was and actually matched the photos, very impressed. Also very quiet considering it is right next to the A1. On returning from a wedding we had the pleasure of speaking with Michael on reception who is a credit to the hotel, fantastic hospitality and chat, such a laugh! Will definitely stay again if needs be. "

"All ok. Will continue to stay here even though you now have to pay extra for the gym. "

"Good mostly clean hotel in a handy location. Room was beginning to look a little tired around the edges. Next to the Metrocentre and many shops and restaurants including a handy Toby Carvery for good value breakfast!"

"Short break for a birthday. From the moment we arrived we were well looked after. Our room overlooking the river was very nice, somewhere to hang the towels etc in the bathroom would have been a good thing. The spa was good and clean throughout. The food in the evening in Josef's Restaurant was very good and plentiful and there was a good choice for breakfast in the morning too. Overall the staff were very good and we would have no hesitation in recommending this hotel for a stay in Durham. Looking forward to returning."

"Lovely hotel , lovely stay - breakfast was amazing - great location"

"Staff were very helpful with a special shout out to Athy who really made an effort to welcome us every time we met him over the weekend."

"Good experience. Would happily return. "

"Our room very clean and tidy but did need a little maintenance, ie. bathroom mirror was lose, main door needs draft excluder. The breakfast was excellent and the staff friendly and helpful. The food was expensive but well worth having Highly recommend "

"Beautiful room, decorated to a high standard. Staff are always helpful and friendly. Easy to use parking area really close by and the breakfast is great!! "