"Farnley Tower is a very attractive building in a lovely location, easily walkable (but be aware that Durham is VERY hilly) to and from the city centre, the cathedral, and the castle/university campus.
I’ll say up front that we are somewhat more critical than most because we travel full time. This stay was the second-last in 5 months of continuous travel, and we’d had many, many excellent stays against which to compare it.
Our first impression was that Farnley was lovely, but unloved. The manager, Anna, who is fabulous, and a fount of information about the area, quickly dispelled that notion. She and her staff responded to every single one of our concerns quickly and patiently, and resolved those that they could. Scratchy linen sheets (in what we learned was a hypoallergenic pet-free room)? Changed for smooth cotton. Way too few electrical outlets? Power bar supplied. Filthy portable fan (needed on hot nights with no AC)? Immediately taken away and cleaned.
Breakfasts were good, with yogurt, cereal, oranges, apples, and juices self-serve, and hot options customizable and cooked to order. Anna had lots of gluten-free and dairy-free options for those who need or prefer that.
There was plenty of hot water and good water pressure in the bathroom, and the bathroom fittings were modern.
The independently owned on-site Indian restaurant Holi & Bhang is outstanding.
I don’t think it’s a 10/10, but a solid 9/10 is deserved."
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