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“The Mansion House was a very pleasant place to spend our few days in South Wales. The hotel and grounds were kept beautifully and the views over the estuary are just stunning .Breakfasting and dining were of a high standard and from our experience of 5* hotels , deserving of their rating. Our room was very pleasant ,though a “proper”wardrobe would have been appreciated. Staff were very helpful and professional though if we were to mention one thing which we found a little odd ,was one female……

“Lovely guesthouse. Clean and welcoming”

“It is a unique property a hotel with no reception area. But the rooms were clean. The lady who cleaned the rooms was lovely. Text messages were responded to timely. We didn’t have any issues while we were there. We actually extended our stay.”

“The room [room 10, double en suite] was nothing like the pictures. First you had to lean on the door to get in cos it's too big for the frame. Then once you are in it smelled like a teenage boys room, sweat and lynx. The carpet was badly worn and peeling off the floor, the cheap divan base was broken so the mattress was either springy or wavy, didn't dare actually look at the mattress... Cobwebs around the window show how long since that was cleaned and general bits of wallpaper coming off the……

“房間夠大，寵物友善，推荐入住。”

“Very personal service.”

“The view is absolutely beautiful. The overall hygiene was ok, with a small bit of stain on the sheet remaining. However, there was one used instant coffee packaging left, probably due to carelessness of cleaning staff. The worst issue was that the shower was completely not working but the hotel gave us this room knowing that there was a electrical failure for the shower. Although the staff was really polite when we raised this issue in the morning, it does not erase the disappointment at night.……

“Didn’t go by car. Room was clean, breakfast was lovely, and staff excellent. ”

“Room was perfect but the fan provided didn’t cool the room much and the window only opened slightly.”

“The place had a lot of potential, it just felt neglected and unloved. They had gone to a lot of effort to supply breakfast items in the shared kitchen and it was obviously visited each day by a host as it was tidied and rubbish cleared but some cupboards had random packets and crumbs,the salt and pepper pots were dirty and sticky. It just needs a bit deeper clean and there was piles of rubbish just outside the kitchen. The room was also a bit tired. Beds were comfy and there was tea, coffee,……

“The Internet is terrible. The bedroom is very small. We were disappointed. We only spent one night there and that was good.”