East Grinstead Spa Hotel

"😊"

"Easy to park, great for Gatwick, good night sleep before a flight "

"Clean room, very comfy bed"

"NOTHING was too much trouble for the staff at this Hotel, the idea of Customer Comes First was instilled into every single person I came into contact with. The venue is a tribute to the Tourism Industry in Brighton I highly recommend the hotel for anyone looking to stay in Brighton "

"Hotel and room were great. The TV in the room I had only worked if you stream cast (so no freeview) Also the temperature control wasn’t great, despite set to 18 it was much hotter (making it difficult to sleep) and there was a night club right out side which didn’t stop till 5am and the sound proofing was great."

"Breakfast was great"

"Rooms are always clean. Staff are exceptionally friendly and helpful. Child friendly. Swimming pool is a great asset."

"For the price you pay it’s not up to standard. You are better off going to the travel lodge over the road. Only good thing about the stay was breakfast and where the hotel is. Other than that, I wouldn’t stay here again. Had to be moved rooms due to the filth that was in the room. If you’re staying on the first floor all you can hear is people above. Cleaners and manager need a talking too. The head board was thick with dust and there’s only one thing splattered on that head board, it’s disgusting. I’ll be contacting head office. Not acceptable."

"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully booked and only time we could eat at the casual bar was 9 pm- so we had no dinner. Spa suite was spacious and well designed but the lights didn’t work and the hairdryer back piece kept falling off. Not impressed."