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关于埃德莫尔旅馆的点评

2.5 out of 5
埃德莫尔旅馆
1106 E. Main St, Edmore, MI

点评

8.4

很好

10 分 - 超赞。132 条好评，共有 296 条点评" "
8 分 - 还可以。109 条好评，共有 296 条点评" "
6 分 - 一般。41 条好评，共有 296 条点评" "
4 分 - 很差。8 条好评，共有 296 条点评" "
2 分 - 糟糕。6 条好评，共有 296 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.6/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Robert

满意：清洁度
2023 年 12 月入住 1 晚
Casey Harvey - Interim GM 于 2023年12月11日 的回复
Thank you for your business and your review!!

10/10 超赞

Karen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The only complaint would be the breakfast they offer is a thumbs down. Not much to offer and what they have we’ll just go next door and pay for a good meal. Other than that I love staying there it’s quiet clean and very friendly staff.
2023 年 12 月入住 1 晚
Casey Harvey - Interim GM 于 2023年12月5日 的回复
Thank you for your business and your 5-star review. We offer a continental breakfast to get you going in the morning. It is not advertised as a full breakfast.

6/10 一般

Grace

2023 年 10 月入住 2 晚
Casey Harvey - Interim GM 于 2023年11月2日 的回复
Thank you for your review.

10/10 超赞

Joe

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was nice and big. Easy access to the building and room. Was just what my spouse and I needed for a night away from our crazy lives.
2023 年 10 月入住 1 晚
Casey Harvey - Interim GM 于 2023年10月30日 的回复
We are so glad you had a great night away! Thank you for the review!!

10/10 超赞

Danielle

2023 年 10 月入住 1 晚
Casey Harvey - Interim GM 于 2023年10月15日 的回复
Thank you for your review!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable Hotel
Very clean and the front desk host was extremely nice! Pool is a good size too!
2023 年 10 月入住 1 晚
Casey Harvey - Interim GM 于 2023年10月15日 的回复
Thank you for your review!

10/10 超赞

Kristina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Our stay was great. Very friend during all shifts. Very clean. Definitely would stay again and high recommend.
2023 年 9 月入住 2 晚
Casey Harvey - Interim GM 于 2023年09月26日 的回复
Thank you so much for your review.

10/10 超赞

Scott

商务旅客
There was no staff present during my stay, but I didn’t need them.
2023 年 9 月入住 2 晚
Casey Harvey - Interim GM 于 2023年10月30日 的回复
We have staff on the premises 24 hours a day. I see you were here for 3 days and I'm not sure how a staff member did not see you in that time. I am glad you had a good stay.

10/10 超赞

Martin

2023 年 9 月入住 2 晚
Casey Harvey - Interim GM 于 2023年10月3日 的回复
Thank you for your review!

10/10 超赞

Ronald

与家人出行, 团体旅客
满意：员工和服务、服务设施、住宿条件和设施
Great location. Very clean facility. Staff is super helpful to accommodate all our needs.
2023 年 8 月入住 1 晚
Casey Harvey - Interim GM 于 2023年09月1日 的回复
Thank you for your great review. Hope to see you again real soon!

8/10 还可以

Doris

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Safe, quiet, easy parking
2023 年 8 月入住 2 晚
Casey Harvey - Interim GM 于 2023年09月1日 的回复
Thank you for your review!!

10/10 超赞

Alicia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Casey Harvey - Interim GM 于 2023年08月28日 的回复
Thank you for your review!!

10/10 超赞

Ronald

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will be back
Very basic but very clean and nice.
2023 年 8 月入住 1 晚
Casey Harvey - Interim GM 于 2023年08月28日 的回复
Thank you for your review Ronald!!

8/10 还可以

Danielle

满意：服务设施
Friendly service. Free breakfast could of been better
2023 年 8 月入住 1 晚
Casey Harvey - Interim GM 于 2023年08月28日 的回复
Thank you for your review! We try to give you a variety of different choices and we have the choice of a hot breakfast at The Depot with 5 off hot food.

6/10 一般

Kyong

与配偶出行
满意：清洁度
不满意：住宿条件和设施
On the positive side, the hotel was clean, quiet, and reasonably comfortable. However, the bathtub was small, the only chair in the room was a wooden chair at the desk, there appeared to be no bathroom fan, there is no lounge area, the included breakfast consisted of two choices of cold cereal, oatmeal, apple or banana, usually waffle mix, and bagels; there were no protein options other than milk for the cereal. On the whole, we felt that this hotel is overrated and overpriced. Unfortunately, it is the only choice in a roughly 30-mile radius.
2023 年 8 月入住 3 晚
Casey Harvey - Interim GM 于 2023年09月18日 的回复
I am glad you found our hotel clean, quiet and comfortable. We do offer a continental breakfast and we have an additional choice of 5 off hot food right next door at The Depot.

6/10 一般

Debra

满意：清洁度
Too loud!! Couldn’t sleep well! Had to call front desk to complain!
2023 年 8 月入住 1 晚
Casey Harvey - Interim GM 于 2023年08月22日 的回复
Sorry for the noise but thank you for calling front desk. We like to handle situations quickly!

10/10 超赞

William

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very pleased with the stay. Clean and refreshing. Nice people well kept property.
2023 年 8 月入住 1 晚
Casey Harvey - Interim GM 于 2023年08月9日 的回复
We are so happy you enjoyed your stay with us. Thank you for the review!

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
Just fine
2023 年 7 月入住 3 晚
Casey Harvey - Interim GM 于 2023年07月20日 的回复
Thank you for your review John!

10/10 超赞

Katrina

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Casey Harvey - Interim GM 于 2023年07月18日 的回复
Thank you for your review.

10/10 超赞

Pete

2023 年 6 月入住 1 晚
Casey Harvey - Interim GM 于 2023年07月26日 的回复
Thank you for your review!

8/10 还可以

Teresa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a nice stay.
2023 年 6 月入住 1 晚
Casey Harvey - Interim GM 于 2023年06月27日 的回复
Thank you for your review!

10/10 超赞

Michael

2023 年 5 月入住 2 晚
Casey Harvey - Interim GM 于 2023年06月27日 的回复
Thank you for your review!

10/10 超赞

Kelly

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Casey Harvey - Interim GM 于 2023年06月5日 的回复
Thank you for your review! Hoping to see you again soon.

10/10 超赞

Bridget

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Had a comfortable, enjoyable stay. Rooms a bit outdated but clean with a comfortable bed. There is a big convenience store directly next to the property with all of your food/beverage needs and a Dollar Store across the street stocked with items/snacks that you might have forgotten to bring. A nice, affordable place to stay!
2023 年 5 月入住 2 晚
Casey Harvey - Interim GM 于 2023年05月30日 的回复
Thank you for your review!

10/10 超赞

Joy

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
We enjoyed the stay very clean, awesome service, and would highly recommend!
2023 年 5 月入住 2 晚
Casey-Interim General Manager 于 2023年05月22日 的回复
Thank you for your review. We are so happy you enjoyed your stay!

8/10 还可以

Julie

满意：清洁度、员工和服务、住宿条件和设施
No real complaints other than priced high. Probably cause it's only hotel in 30 min radius from town
2023 年 5 月入住 1 晚
Casey Harvey - Interim GM 于 2023年05月30日 的回复
Thank you for your review. We are comparable with hotels in the area. Hope to see you again.

10/10 超赞

Rallph

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
Casey (Interim General Manager) 于 2023年05月8日 的回复
Thank you for your review

8/10 还可以

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was a child's pool party going on and kids running all over being very loud. Otherwise the property was nice.
2023 年 4 月入住 1 晚
Casey (Interim General Manager) 于 2023年05月8日 的回复
I am sorry that the children were loud. We do allow birthday parties in the pool area during daytime hours and the noise is contained to the pool area.

8/10 还可以

Linda

2023 年 4 月入住 1 晚
Casey Harvey 于 2023年04月26日 的回复
Thank you for your review!

8/10 还可以

Debra

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everything was very, very nice except the pool area. It was dark, the water was cold and there were no towels so we hd to drip back to our room. It would have been nice to have a hot tub. No elevator. At least let folks know. I would have asked for 1st floor accommodations.
2023 年 4 月入住 1 晚
Maxfield's 于 2023年04月11日 的回复
Hi Debra, thank you for your review. We're glad you enjoyed your stay! I will put a note in your profile that you prefer first floor rooms, so in the future we can better accomodate you.

8/10 还可以

Garry

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Maxfield's 于 2023年03月29日 的回复
Thanks for the review Garry!

8/10 还可以

Gretchen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚
Maxfield's 于 2023年03月20日 的回复
Hi Gretchen! Thanks for your review! Hope to see you soon!

8/10 还可以

Scott

2023 年 1 月入住 1 晚
Maxfield's 于 2023年03月20日 的回复
Hi Scott! We appreciate the review! Thanks for choosing Maxfield's!

8/10 还可以

Julie

2022 年 12 月入住 1 晚

8/10 还可以

Bethany

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was clean and well Kept and the staff were very helpful
2022 年 11 月入住 2 晚
Maxfield's 于 2022年12月1日 的回复
Hi Bethany, Thanks for your kind words! We appreciate you staying with us and look forward to earning those 2 extra stars on your next visit!

10/10 超赞

CHUL JUN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 2 晚
Maxfield's 于 2022年12月1日 的回复
Thanks for your review! We're glad you enjoyed our hotel!

10/10 超赞

Mercy，Westland

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Room was clean, but I wish they had a microwave in the room.
2022 年 11 月入住 1 晚

10/10 超赞

Bethany

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This motel/hotel felt safe, the staff was super friendly, the breakfast was normal, and we had a really good night's rest. Thanks!
2022 年 11 月入住 1 晚

10/10 超赞

Jan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The pool is wonderful! The town of Edmore is really charming. Many nice shops and restaurants, there. I overslept and missed breakfast, but day manager Rob got me a bagel, peanut butter and fruit! On the way home I avoided the highway and visited Sleepy Hollow State Park! 40 miles of hiking/biking trails. Much old growth forest there w/ beautiful swimming beach. A must!
2022 年 9 月入住 1 晚

8/10 还可以

Nickie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean affordable. Updated. Would be nice to have a comfortable chair in room
2022 年 11 月入住 1 晚

10/10 超赞

Dave

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. Breakfast was just ok.
2022 年 10 月入住 1 晚
Maxfield's 于 2022年10月31日 的回复
Hi Dave, thanks for your feedback! We're glad you enjoyed your stay.

2/10 糟糕

Brennan

与配偶出行
不满意：住宿条件和设施，员工和服务
They double charged me after I had already paid thru Orbitz and wouldn’t refund the $ back
2022 年 10 月入住 2 晚
Maxfield's 于 2022年10月31日 的回复
Hi Brennan, we're sorry you had some confusion about billing during your stay. To clarify for you again, when you book with us via third party sites, payment is made directly with us at check in. I double checked with your third party booker, and they didn't charge you in advance, so the payment you made when you checked in was the only payment charged.Thanks again for staying!

8/10 还可以

Richard

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 10 月入住 1 晚

8/10 还可以

Jerry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean and nice size room. The coffee was bad and the free breakfast I passed on.
2022 年 10 月入住 1 晚
Maxfield's 于 2022年10月14日 的回复
Hi Jerry, thank you for the kind words! We're glad you enjoyed your stay! Hopefully we get to see you again soon, and I'll make sure to put out fresh coffee for you!

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms. Great staff. Well laid out breakfast selections.
2022 年 10 月入住 1 晚
Maxfield's 于 2022年10月14日 的回复
Hi Robert, thank you for your review! We're glad you enjoyed your stay, and hope to see you again in the future!

10/10 超赞

Amanda

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was great. Steps were alot for my friend but other then that everything was great. Breakfast was great.
2022 年 9 月入住 2 晚
Maxfield's 于 2022年09月30日 的回复
Hi Amanda, thank you for your review! We're glad you liked your stay, and I will put a profile note in that you prefer the first floor. Hope to see you again soon!

10/10 超赞

john

2022 年 9 月入住 1 晚
Maxfield's 于 2022年09月30日 的回复
Hi John, thanks for your review! We're glad you enjoyed your stay!

8/10 还可以

Kathleen

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 4 晚
Maxfield's 于 2022年09月30日 的回复
Hi Kathleen, thank you for your review! We're glad you enjoyed your stay, and look forward to seeing you again in the future!

8/10 还可以

Jennifer

2022 年 9 月入住 1 晚

6/10 一般

Dustin

满意：住宿条件和设施，员工和服务
不满意：客房舒适度，清洁度
Jucuzzi me no
Well everything was alright, clean room and all how ever when it came time to draw my jucuzzi water the hot water wouldn't be hot the whole time when i turn on just hot water. By the time the water in the tub was full it was cold, i started up the jets to see a bunch of stuff come out frome them. I went to the front desk to question them and they said theres was nothing they could do. So i spent 198 on a room with a tub i couldnt use. Not sure if ill ever stay here again
2022 年 9 月入住 1 晚
Maxfield's 于 2022年10月7日 的回复
Hi Dustin,Thank you for your feedback. I'm sorry your stay was less than satisfactory. I wasn't made aware of any of this by my staff. I'll look into it and see where the disconnect happened, because this is not in line with our standards here at Maxfield's.We appreciate you taking the time to bring this to our attention.