Goleta El Capitan State Beach Hotels

"The walls are paper thin so don’t stay here unless you plan to sleep with earplugs. We stayed with our baby, which was a huge mistake. The white noise machine we brought with us wasn’t enough to drown out the noise of the upstairs neighbors pacing the floor all night or enough to block out the sound of neighbors phone conversations or arguments. We spend three sleepless nights here for the Solvang Century. We will never stay here again! Worst part is that the staff leaves at 6pm so there’s no one around the enforce quiet hours. "

"Great location."

"GREAT location, very helpful friendly employee at check-in and when I went to the desk with a question. Room was very clean, nice space for the price. Enjoyed the pool and hot tub. "

"no beach chairs or umbrellas "

"We know that they don’t offer room cleaning daily except upon request. So we requested the service and to get more towels. I even spoke to the housekeeper in Spanish to avoid any confusion, but neither of our rooms was cleaned. There are no phones in the rooms so the only way to communicate is to physically go down to the lobby, send a text, or call. There is only one elevator and it literally takes 5 minutes to arrive on any floor, so we don’t go in person. We chose to call but the recording specifically states that guest services must be submitted through their text service. So I sent a text! No response for several hours. Then when they replied they stated that a team member was supposed to have reached out to us….but the didn’t. I sent another text. No response again. When we checked out I asked to speak to the manager who was supposed to have arrived at 8 (according to their text). But that person was not available until noon. They were supposed to call us when they arrived but here we are another day and no response! We do not know what has happened because we have stayed here several times in the past and they have been great. It’s been a couple of years but now the service was subpar this time around, with little to no response or concern. "

"Great location. Friendly staff. Nice room, but it felt 'cold' and sterile with the laminate flooring. If you just need an overnight room this is your property. If looking for a cozier room - may want to find another. Breakfast was so-so, wasn't a 'fan' of the offerings - mostly breads, cereal, and fake eggs. Nice outdoor offerings with seating and 2 fire pits. Didn't get to partake of the wine tastings as we were there on the wrong days for the offering. "

"The pool area and breakfast area were fine. The issue was getting are reservation changed without our knowledge. Upon arriving we were told we were "upgraded" to a King suite. What a joke! The room was large and awkward. The bed was a full size murphy bed. It was not even a queen size. We booked and paid for a room with 2 queens. It is too bad. The hotel seemed nice and clean but the "downgrade" ruined it. We travel to UCSB a couple times a month and were hoping to find a place to stay regularly. Unfortunately it will not be at the Best Western."

"Staff was very pleasant and very helpful. There was no pool and water pressure in shower was low. Nice hotel overall"

"Very clean and up-to-date"