Guadalajara El Trompo Magico Hotels

"Great location with excellent rooms. Things to look out for though.... If you pay for valet parking make sure they check the right box at the front desk otherwise the valet will tell you you paid for self parking and charge you the next day an extra fee. Also, when booking on Expedia screen shot the number of occupants. I booked a room for two people and they also charged me extra and said I only paid for one occupant. It's never happened before so i hope it never happens again. I enjoy staying there. "

"It was a great stay and close to plaza Andares "

"Clean room, nice staff, great location near old church and the malls. Safe too !! "

"Great vibe!!!"

"Beautiful and relaxing room and having club access was delightful. We loved trh Regency Club, very elegant with great snacks and breakfast. Hot dishes included with the continental breakfast were a nice surprise. "

"The staff was lovely! I would contact them and they would get back to me so fast with answers to my questions or concerns "

"Beautiful place. "

"My stay at this condo was truly horrible & extremely disappointing. Getting into the building was complicated, we had to navigate from one elevator to the plaza level, then walk around the plaza just to reach the condo building, and then go through security to get into the second elevator to finally get up to the floor was exhausting and unsafe. The emergency exit door from the 17th floor had no handle or doorknob, only a key lock. When I asked the front desk about it, they said it was always unlocked, but it didn’t feel safe at all. Once inside, bed comforter was dirty & the vents inside the condo were full of dust & dirt. Every time we needed to access our vehicle in the parking garage, we had to go through a frustrating process. We had to flag the front desk to open the elevator, as only property owners or tenants had access to operate it. This meant running back and forth between the condo & the elevator, making the process extremely time consuming & inconvenient. The plaza where the condo was located had about 99% of unoccupied storefronts. There was also abandoned construction around the condo building, which made the environment feel unsafe and insecure. The entire experience was made worse by the fact that our electricity went out for two nights. We had to leave for safety reasons & uninhabitable conditions. Despite the host's kind communication, the condition of the property was unacceptable, and I do not recommend this stay."

"Just missing WIFI"