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美洲最佳價值酒店 - 伊利沙伯的評價

2 out of 5
美洲最佳價值酒店 - 伊利沙伯
711 East Dixie Avenue, Elizabethtown, KY

評價

6.2
10 分評分,優異;164 則評價中有 22 則" "
8 分評分,不錯;164 則評價中有 46 則" "
6 分評分,一般;164 則評價中有 39 則" "
4 分評分,欠佳;164 則評價中有 28 則" "
2 分評分,很差;164 則評價中有 29 則" "

6.8/10 

整潔度

6.8/10 

職員與服務

6.0/10 

設施服務

6.2/10 

住宿狀況

6.6/10 

環保程度

評價

2/10 很差

Ashley

多人同遊
不滿:整潔度、設施服務和住宿狀況
The temps were in the 20’s when we arrived and the heat was turned off. The room never got warm and we were freezing the whole night.
於 2023 年 11 月住了 1 晚
RAY 於 2023年11月29日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

10/10 優異

Lawrence

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to chill at... Thank ya.
於 2023 年 11 月住了 2 晚
RAY 於 2023年11月28日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Lawrence

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to chill and rest at...
於 2023 年 11 月住了 1 晚
RAY 於 2023年11月19日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Lawrence

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
A good place to relax and chill at.. Good staff.
於 2023 年 11 月住了 2 晚
RAY 於 2023年11月16日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Lawrence

讚好:整潔度、職員與服務和住宿狀況
Good place to relax at...
於 2023 年 11 月住了 2 晚
RAY 於 2023年11月5日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Tamatha

於 2023 年 9 月住了 2 晚
RAY 於 2023年9月23日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Stella

於 2023 年 7 月住了 1 晚
RAY 於 2023年8月4日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

2/10 很差

JaNeen

不滿:整潔度、職員與服務和住宿狀況
Pictures didn’t match property. The roof was under construction, the front sign was covered by a tarp, people lived there full time and there were two cop cars out front with lights on. When I “chatted” with an agent at Expedia they said because I didn’t go in and tell them I wasn’t staying there they wouldn’t refund me and charged me a $94 cancellation fee. I had to go down the road and pay a full price for a safe hotel. I couldn’t go in and cancel because the police were in front of the lobby and Expedia would not listen or care about that. It was completely unsafe. Don’t stay here and don’t expect Expedia to be helpful at all when you call to tell them a property isn’t the same in person as on the reservation because they don’t care.
RAY 於 2023年7月6日的回應
All the comments made in you review are for the things that are out of our control. Nobody can control the police cars, they were doing their work. We cannot control the Expedia and we are unaware of your conversion with Expedia Agent.Cancellation policy is 24hr prior to check-in date and time and any cancellation within 24hr of check-in date and time will consider late cancellation and incur the late cancellation fee.Our lobby was open even in the presence of police officer and their cars. It was and still a safe place to stay.Our sign was never covered by a tarp.Are you suggesting that we should have not fixed the roof, and let the water leak from the roof in rooms?

6/10 一般

Paul

Staff questioned reservation. Noisy until 12 midnight. Had thunderstorm and infront motel room doors flooded and leaks in room.
於 2023 年 6 月住了 1 晚
RAY 於 2023年6月30日的回應
We ask information verification questions to each guest checking-in with a reservation. This is to make sure we rent the room to the correct person. This is a exterior corridor property and with thunderstorm (with high wind) the walkway would get water on it just like any other exterior corridor property. Walkway had water from the thunderstorm (with high wind), but was definitely not flooded.

2/10 很差

Anthony

不滿:整潔度和住宿狀況
room was infested with flies, worst hotel experience ive ever had
於 2023 年 6 月住了 4 晚
RAY 於 2023年6月24日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

2/10 很差

Garry

於 2022 年 11 月住了 1 晚
RAY 於 2022年11月24日的回應
As per the reservation policy, you were not able to pay the cash deposit upon check-in, therefore you were denied check-in.

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚
RAY 於 2023年6月24日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Bonnie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very clean. One problem we had was the very short commond. For aging adults a taller commode would b very helpful.
於 2022 年 10 月住了 1 晚
RAY 於 2022年10月19日的回應
Thank you for your positive comments and we are pleased that you had a good stay overall. However, we apologize for the inconvenience that you experienced during your stay. We'll work hard to fix the issue you experienced.

2/10 很差

Joan

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Todo malo
於 2022 年 10 月住了 1 晚
RAY 於 2022年10月16日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

4/10 欠佳

Brian

不滿:職員與服務、設施服務和住宿狀況
A rundown motel that charges about double what they should. I only stayed here to escape torrential downpours. Hidden booking fees and no breakfast just added insult to injury. This is a case where you DO NOT get what you pay for—you get way less.
於 2022 年 7 月住了 1 晚
RAY 於 2022年10月11日的回應
We have outlined everything we offer and all applicable fee on our listing. Our listing also states that we do not offer breakfast. It is your responsibility to read our policy and fee before you book a room with us. We have provided you with everything that we offer.

4/10 欠佳

Norman

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Called at 10:30 asking we were staying or checking out. Check out was at 11:00. Didn’t being rushed.
於 2022 年 10 月住了 1 晚
RAY 於 2022年10月14日的回應
We apologies that you have feel rushed around check-out time. However we do courtesy call around 10:30 am for all rooms that are due to check-out to verify if they would like to stayover or check-out. We did not ask you to check-out at 10:30, it was just a courtesy call.

10/10 優異

Drew

於 2022 年 9 月住了 2 晚
RAY 於 2022年10月4日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Clint

商務旅客
不滿:職員與服務和設施服務
The bed was nice. The hot water had to be turned on all the way to get a decent shower. Doors open out to the elements, which I consider unsafe. I should’ve chosen the Motel 6. It’s newer, nicer and just as inexpensive.
於 2022 年 9 月住了 1 晚
RAY 於 2022年9月24日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

2/10 很差

lisa (caledonia)

親子同遊, 寵物同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
When we got there it was a dive junk cars every where they are one of rent by week or month places. Dirty rude and pkace is rundown after booking was told we sold out weeks ago .. Found different motel
於 2022 年 9 月住了 1 晚
RAY 於 2022年10月7日的回應
You did used your reservation and stayed at our hotel; and you also brought your dog with you. And all of your statement are false.

6/10 一般

Grace

家人同遊
不滿:設施服務
Was a little creepy for my sister snd I but we stayed in the room all night. Smelled like stale cigarette smoke
於 2022 年 7 月住了 1 晚
RAY 於 2022年7月18日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

2/10 很差

Thomas

於 2022 年 5 月住了 1 晚
RAY 於 2022年5月24日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

10/10 優異

Robert

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
It was a good stay.
於 2022 年 5 月住了 1 晚
RAY 於 2022年5月15日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

shelley

伴侶同遊
不滿:住宿狀況
Reasonably clean comfortable bed. Old and dated but ok place If you just need a place to sleep
於 2022 年 5 月住了 1 晚
RAY 於 2022年5月8日的回應
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations.

8/10 不錯

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and affordable.
於 2022 年 4 月住了 1 晚
RAY 於 2022年4月19日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Robert

讚好:整潔度、住宿狀況和客房舒適度
Renovated room. Comfortable bed. Quiet.
於 2022 年 4 月住了 2 晚
RAY 於 2022年4月10日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Sandra

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚
RAY 於 2022年4月3日的回應
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 欠佳

Gerald

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Smoke
It was supposed to be a nonsmoking room but it reaked of cigarette smoke.
於 2022 年 4 月住了 1 晚
RAY 於 2022年4月3日的回應
We checked our records for the name Gerald and don't believe you have stayed with us. Please email us your stay information so we can check our records and resolve the issues.

6/10 一般

Michelle

讚好:整潔度和職員與服務
於 2022 年 4 月住了 1 晚

8/10 不錯

Peggy

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Older place but comfortable
Older hotel, newer owner. Working on updates. Everything was clean, new fixtures and doors.
於 2022 年 3 月住了 1 晚
RAY 於 2022年3月27日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Randi

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
RAY 於 2022年3月25日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

JOHN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
RAY 於 2022年2月16日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Samantha Recina

不滿:整潔度、職員與服務、設施服務和住宿狀況
Didn’t look like what pic was on line
於 2022 年 1 月住了 7 晚
RAY 於 2022年1月25日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

2/10 很差

Raymond

讚好:職員與服務
不滿:整潔度
Critters...something...
Unfortunately something was feasting on me and have bites have bumps on leg, arms, and back!
於 2021 年 10 月住了 1 晚
RAY 於 2021年10月23日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

4/10 欠佳

Keith

讚好:整潔度、職員與服務和住宿狀況
Addition $5 charge at check in
於 2021 年 10 月住了 1 晚
RAY 於 2021年10月17日的回應
We have our terms and policies outlined online and it is your responsibility to read it before you book a room.

4/10 欠佳

Ashes

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
Unexplained service fee scam
Upon check in i had to pay a "service fee" that couldnt be explained by the person at the front desk. This place was a dump...a clean dump.. but a dump. Heater smelled like it had burning hair in it and the light above the sink didnt work so i had to do my make up in my vehicle.... so no, i don't think the service fee was in anticipation of "room service" . They are conning peoole that are using booking services. They set their rates to be the same as their competitors and then add extra fees at check in once they have you locked in for a nonrefundable room.
於 2021 年 10 月住了 1 晚
RAY 於 2021年10月5日的回應
We're sorry you were unhappy. We would have fix the issue you experienced if you had made the front desk aware of the issue. We have our terms and policies outlined online and it is your responsibility to read it before you book a room.

8/10 不錯

Billy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
RAY 於 2021年10月5日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Robin

讚好:職員與服務
不滿:設施服務
No coffee maker!!!
於 2021 年 9 月住了 1 晚
RAY 於 2021年9月27日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

ann marie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Terrific stay. Came in for one night on the way to Nashville. Great location. We wanted to stay close to the local brewery. Check in was smooth. Mr. Patel was very friendly. Would stay again.
於 2021 年 8 月住了 1 晚
RAY 於 2021年8月24日的回應
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

6/10 一般

Kevin

讚好:職員與服務
For the price of a place to sleep while driving it was ok.
於 2021 年 8 月住了 1 晚
RAY 於 2021年8月20日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

真實旅客

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
Place was really old and smelled.
於 2021 年 7 月住了 1 晚
RAY 於 2021年7月17日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

6/10 一般

Erin

家人同遊
讚好:整潔度
不滿:職員與服務
Shady extra charges
We booked the room for my husband and son for a baseball tournament. My other son decided to go last minute. At the check in the desk clerk charged my husband an extra $10 because my husband had two kids in the car. I found that to be a bit ridiculous since most hotels kids stay free and if I had put two kids in the booking the price would have been the same. $10 isn’t much but it seemed a bit shady on the desk clerks part.
於 2021 年 5 月住了 1 晚
RAY 於 2021年5月30日的回應
Yes, Kids 11 years of age and younger stays free. If you had put two kids in the booking it would have asked you for the kids age.

6/10 一般

真實旅客

多人同遊
讚好:整潔度和職員與服務
Fine for a cheap hotel
於 2021 年 5 月住了 1 晚
RAY 於 2021年5月29日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

伴侶同遊
讚好:整潔度和住宿狀況
Tv stop working waited about 45 minutes to get fix the front desk clerk wasnot very helpful about answering questions
於 2021 年 5 月住了 1 晚
RAY 於 2021年5月17日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

8/10 不錯

Kendra

讚好:整潔度、職員與服務和住宿狀況
Clean. Friendly service
Just needed a place to stop for the night. Kinda pricey but it was last minute and there weren't lots of options. Bed wasn't great but it worked for the purpose I needed.
於 2021 年 4 月住了 1 晚
RAY 於 2021年4月11日的回應
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay.

8/10 不錯

Gabriele

讚好:職員與服務、住宿狀況和客房舒適度
No coffee maker! The floor was filthy! No drain stopper in bath tub or sink! We were there three nights and trash wasn’t emptied!
於 2021 年 4 月住了 3 晚
RAY 於 2021年4月8日的回應
We appreciate you taking the time to provide us with such candid feedback of your stay. If you would let us know what made you post this negative feedback; but posted the following POSITIVE feedback on the day of your check-in. "Gabriele Crow Received: Apr 2 Check-in: Friendly Staff, Quick, Welcoming Room: Nice bed, Clean, Quiet Location: Quiet, Easy parking Comments: No drain stopper for the bathtub! " However, we're sorry you were unhappy - Thanks for letting us know.

4/10 欠佳

真實旅客

不滿:職員與服務和住宿狀況
於 2021 年 3 月住了 1 晚
RAY 於 2021年3月31日的回應
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 不錯

真實旅客

於 2021 年 3 月住了 1 晚
RAY 於 2021年4月8日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Allison

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
RAY 於 2021年3月17日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Diane

讚好:職員與服務
不滿:住宿狀況
Quality of hotel was mediocre at best
Since I was only staying for one night, it was OK. The outside leading up the steps to the room were dirty with used tissues on the stairs. Room did not provide tissues, so not sure where they came from. I would not stay at this hotel again, even for only one night.
於 2021 年 2 月住了 1 晚
RAY 於 2021年3月1日的回應
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 2 月住了 1 晚
RAY 於 2021年3月5日的回應
Thanks for staying with us. We appreciate your feedback!