Brockport Emily L. Knapp Museum and Library Hotels

"I only stayed one night for business, but it was a very clean and quiet hotel."

"Clean room, spacious, breakfast is great."

"Be prepared for an active lobby as it appears the hotel is frequently booked by families."

"There are no amenities, not very welcoming environment, very run down, sad feeling, rooms are not well maintained and towels not available unless asked for. I don’t recommend this hotel to anyone!"

"Cleaness customer service quiet"

"Our room still looked under construction!!! The shower leaked onto floor and when discovering how found mildew….. the floor of the room turned our socks or feet black from the dirty floor. Lose wires in the wall. Checked out a day early due to conditions of room and hotel. Was told I could not get refunded for checking out early thy it would be up to hotel.com and then hotel.com told me the hotel should have given me a refund and only charged me for one night !!!!!!!!!!!!"

"Very dated, soap containers coming off the walls. Breakfast was mediocre. Had to microwave anything to be hot. "

"Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING."

"Amazing stay and would choose this hotel again"