Best Western Endicott hotels

"We have stayed there many times over the years and had great experiences with the room condition, property condition and breakfast. We have not been back in a few years and were shocked with how much it has declined. The room was dirty, hole in the carpet, and stains on the walls. The outside of the building is falling apart with rotting wood siding and peeling paint. The breakfast was minimal even for a basic continental option. We were charged top dollar for a weekend stay and will not be returning as there are many other options that would provide a more comfortable experience with cleaner and updated rooms."

"Place is new, staff is kind and helpful. Rooms are spacious and clean. There is a pool and exercise room. "

"The room was clean, the staff st the restaurant was great and the front desk staff were very friendly and helpful!"

"Stayed in a newly renovated room with quite comfortable accommodations. "

"The room was not clean. Comforter on one bed was dirty. There was a hole in the wall next to the bed. The mirrored closet doors were broken and one was crooked. The tracks were full of black/brown dirt. The bathroom was not clean. There was something green stuck to the wall above the toilet. There was black/brown mold on the floor at each end of the shower (between tub and tile floor). The shower curtain on the inside had brown splatters of something on it. The ceiling above the shower had black spots on it with what appeared to be a pubic hair in the middle of it all. Free breakfast was included. I was so disgusted, I was not about to eat breakfast there. This is not the usual place I stay but was the only hotel that had a room for the date needed. If this is the only place left on any of my other trips, no thanks. I’ll sleep in my car. Disgusting! Needs a serious remodel and maybe a whole new cleaning staff."

"First time at a Tru. Friendly staff, nice modern and clean rooms. Big parking lot. "

"The room and establishment were very clean and well-maintained. The staff was professional and welcoming offering great customer service at check in and out."

"Smooth check, got a later check out at my request without any problem, room was very clean and everything worked well. It looks like the owners are gradually trying to upgrade things. The indoor pool was closed (and drained), but it didn't affect my stay at all. The breakfast (included) was slightly better than most places, and the staff did a great job keeping the area clean and well-stocked. The seating area for breakfast was clean and had very comfortable seating options. Housekeeping staff on my floor was very friendly and professional.I'd definitely stay here again!"

"They did a great job with the breakfast."