Barcelona Esade Creapolis Hotels

"Very nice hotel, nice pool, nice people, clean"

"Staff was friendly, everything I needed was there and they allowed for an early check-in as well"

"Friendly, helpful staff. Great restaurants on site. Every amenity is available. We loved the montion sensor lighting. One of the nicest, cleanest, best decorated stop we’ve ever stayed in. Did l mention how helpful, courteous, friendly and cheerful the entire staff was? I would give them 6 stars if l could. "

"I had a very disappointing stay at Ibis Ripollet Barcelona. From the moment we arrived, the staff were unhelpful and showed no interest in welcoming guests. There was no guidance at all – nobody explained where our room was, how to get there, or gave any basic information about the hotel. We were not informed about breakfast times, pricing, or any facilities. It felt like the staff simply didn’t care. No smiles, no communication, nothing. On top of that, I was asked to provide my card details “in case I damage something so IBIS can debit me.” Excuse me – what? I’ve stayed in many hotels and never experienced anything like that being explained in such a blunt and unprofessional way. To make things worse, there was no WiFi during our stay due to a Vodafone issue, but again, no one properly explained the situation or offered any solution. The outside area of the hotel is also quite dirty and feels messy, which doesn’t create a good first impression. Overall, very poor customer service and a complete lack of basic hospitality. I wouldn’t recommend staying here."

"Very nice hotel has everything you need spacious and clean. Staff is very helpfull and nice!! Its a 20 min metro ride from center and metro is super close to the hotel but there is not much around the hotel."

"Nice staff "

"Great breakfast spread "

"Room, staff and spa were excellent (Marianno is the best) if could change one thing, One negative thing is the location is far from town 20-30 minutes and although there is a free shuttle, the departure time is 11 am and return time is 3:30 pm, not sure why this couldn't be stretched say from 9 am to 7 pm. That said, the views are amazing. This resort is more for people wanting to do a weekend get away rather than someone looking to explore Barcelona. Also, i would recommend checking with the hotel to see if they have special events happening during your stay. Our first night we we limited to the bar area because the resturant had been rented out, and our last night certain areas on the deck area were closed to guests because they had rented that out? Felt like there should have been a discount. Overall, a beautiful facility with great staff, but make sure you are ready to stay at the resort and eat their food from the two resturants they have (maybe if not rented out)"

"Breakfast was not good, also went to bar one night and we'll waited about 15 before we even seen someone behind bar to serv you ended up walking away"