「Lovely hotel, lovely staff all keen to help.
However guests need to be aware before booking that since the take over by Champneys, the hotel is now charging extra for use of the spa facilities . This unfortunately lets the place down. Why would you stay at a spa hotel if you cant use the pool? The fact that this is not advertised openly in their web site can be distressing for the unsuspecting traveller. I saw this in action when a guest only found this out when, dressed in his gown ...
「Lovely hotel, lovely staff all keen to help.
However guests need to be aware before booking that since the take over by Champneys, the hotel is now charging extra for use of the spa facilities . This unfortunately lets the place down. Why would you stay at a spa hotel if you cant use the pool? The fact that this is not advertised openly in their web site can be distressing for the unsuspecting traveller. I saw this in action when a guest only found this out when, dressed in his gown ...
Tina