Bruges Ezelpoort Hotels

"Got an upgrade to the main hotel as it was my husbands birthday We were a small group and 3 of our rooms were upgraded Great staff Breakfast was very expensive but breakfast room manager was exceptional and bought a beautiful plate of cakes on the morning of my husbands birthday Beautiful hotel Ate in restaurant which was very good Had drinks in bar with the whole group Was a bit shocked when my sparkling water was served in a chipped glass and I exchanged it and was still charged for the water ! Did not make a fuss as did not want to spoil the evening for our party . I was treating them all to drinks. Just think there should have been a gesture Rooms could do with upgrading Poor heating and chipped paintwork Toilet so close to shower Hotel was 5 star but rooms 4 star Also at times there was a sewage smell in the bathroom Would return Used to work in hotel business so I am a bit more critical than most "

"Such kind staff, friendly and helpful. Nothing was ever too much. Facilities and room SPOTLESSLY clean. A real pleasure to stay."

"Excellent hotel in the center of the city. Staff was amazing! Highly recommended"

"Excellent customer service"

"Lovely clean rooms, friendly helpful staff, excellent location in the centre of Brugge. Good selection for breakfast. Had a lovely stay, would recommend to anyone. Shower takes a minute to warm, once it does it's excellent, good temperature and good water pressure. Couldn't ask for more, excellent. "

"Absolutely gorgeous little hotel! Right next to the canal, very homey and unique decor. Loved the wooden beams on the roof and throughout the building. Very quaint and quiet. Very friendly and helpful staff, very clean, and has all the facilities you would need for a nice stay. Even got a little parting gift of some delicious cookies! Cannot recommend enough, we'll definitely be back :) "

"Fabulous "

"Very clean, right in the centre, so convenient."

"Lovely hotel, great location, modern and spotless. We opted for a duplex suite for 2 adults and 2 children which was a really special room. Breakfast was also great with lots of variety"