2/10 糟糕
Irene S.,The Villages, Florida
2025 年 9 月 15 日
We received confirmation for 4 nights at the house from VRBO 3-4 days prior to the rental. VRBO also emailed us the day of check-in confirming our reservation. When the owner did not send entry instructions I contacted her via the app and she said property was being renovated and it should not have been rented. She said she would submit a total refund asap. I received a partial refund from VRBO, minus 142.39. It seems wrong for VRBO to withhold 142.39 when it was not my fault the rental was cancelled at the last minute and we had to quickly find other lodging. I hope VRBO will correct this injustice.
Irene S.
2025 年 9 月入住 4 晚














