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The Ritz-Carlton, Shenzhen

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Refined elegance near vibrant shopping

Conveniently situated near a bustling shopping centre, this property boasts a refined design and an inviting atmosphere. Delight in a rejuvenating spa experience and a great breakfast, ensuring a memorable stay.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is HK$1,985
HK$2,315 total
includes taxes & fees
13 Sept - 14 Sept

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Club Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Club Premier King Bed Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Junior Suite

A hotel room with a large bed, a sofa, a chair, a small table, and a decorative wall panel.

Club Junior Suite

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Executive King Bed Suite

A hotel room with a large bed, two armchairs, a desk, and a view of the city.

Club Executive King Bed Suite

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Garden View King Bed Room

A hotel room with a large bed, a sofa, a round table, and a view of city buildings.

Deluxe Garden View King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Deluxe Twin Bed Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Premier Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Premier Twin Bed Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Bed Room

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe Twin Bed Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Premier Twin Bed Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Garden View Twin Bed Room

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Deluxe Garden View Twin Bed Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Executive Twin Bed Suite

A hotel room with a bed, two sofas, a coffee table, and a TV.

Club Executive Twin Bed Suite

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Carlton Suite

A hotel room with a large bed, a desk, a chair, a window with a view of buildings, and a decorative wall panel.

Carlton Suite

  • City view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for The Ritz-Carlton Suite

A hotel room with a large bed, a sofa, a coffee table, and a desk.

The Ritz-Carlton Suite

  • City view
  • 4801 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Twin Room

A hotel room with two beds, a small table, a bench, a minibar, and a view of the city.

Design Twin Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Design King Room

A modern hotel room with a large bed, a seating area with a table, and a city view through large windows.

Design King Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Garden View King Room

A modern hotel room with a large bed, a city view, a desk, and a comfortable seating area.

Design Garden View King Room

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Garden View Twin Room

A modern hotel room with two beds, a large window offering a city view, a desk, and a seating area.

Design Garden View Twin Room

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Design Premier King Room

A modern hotel room with a large window, a round table, a sofa, and a bed.

Design Premier King Room

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oasis Suite

A modern hotel room with a large bed, two seating areas, a coffee table, and a decorative wall.

Oasis Suite

  • City view
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Club Deluxe King Bed Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Bed Room

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Deluxe King Bed Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

A hotel room with a bed, a sofa, a coffee table, and a view of the city.

Premier Suite

  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Bed Room

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Premier King Bed Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Discovery Suite

A hotel room with a large bed, a sofa, a chair, a coffee table, and a small side table. There is a window with a view of buildings.

Discovery Suite

  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Futian Shangri-La Shenzhen

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,007 reviews
The price is HK$1,106
HK$1,289 total
includes taxes & fees
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About the area

Located in Futian neighbourhood, The Ritz-Carlton, Shenzhen is connected to a shopping centre. Dafen Oil-Painting Village is a cultural highlight and some of the area's popular attractions include Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like mountain climbing nearby. Visit our Shenzhen travel guide
Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • A cityscape with modern skyscrapers, a large train station, and a busy highway.
    Shenzhen Convention and Exhibition Center
    14 min walk - 1.2 km
  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    14 min walk - 1.2 km
  • A cityscape at dusk with illuminated buildings, a prominent dome structure, and a busy multi-lane road with light trails.
    Shenzhen Central Park
    1 min drive - 1.4 km
  • A cityscape with modern architecture, including a distinctive red building and a large stadium.
    Shenzhen Lianhuashan Park
    2 min drive - 1.8 km
  • Ping An Finance Center
    11 min walk - 1.0 km

Getting around

  • Hong Kong Lok Ma Chau Station
    3 min drive
  • Gangxia Station
    8 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    32 min drive

Restaurants

  • Starbucks
    4 min walk
  • 京味张烤鸭店
    2 min walk
  • 汕头八合里海记牛肉店 卓越中心店
    5 min walk
  • 勝記 Victory Restaurant
    2 min walk
  • 猫員外 Rich Kat
    4 min walk

About this property

The Ritz-Carlton, Shenzhen

  • Luxury hotel near Shenzhen Convention and Exhibition Center
  • Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe and a garden. Indulge in hydrotherapy, a massage and a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and Pilates classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services and car hire on-site. In addition to 2 bars and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
    • Free self-parking, plus extended parking (surcharge)
    • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
    • Express check-out, express check-in and a front desk safe
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 280 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with separate baths/showers and free toiletries
    • TVs with satellite channels and DVD players
    • Wardrobes/cupboards, separate sitting areas and free infant beds

Similar properties

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Futian Shangri-La Shenzhen
Futian
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,007 reviews
The price is HK$1,106
HK$1,289 total
includes taxes & fees
23 Aug - 24 Aug
Futian Shangri-La Shenzhen
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Secured extended parking on site (CNY 60 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Curv
  • Flavorz 全日制餐厅
  • Onyx
  • Paletto 意大利餐厅
  • Xingli 中餐厅

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,737 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 January 2026 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 525.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 217 for adults and from CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 13 Sept 2026 start from HK$1,985, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Checkout is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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