The Ritz-Carlton, Shenzhen

A rooftop pool with lounge chairs, surrounded by greenery, and a city skyline with modern skyscrapers in the background. - The Ritz-Carlton, Shenzhen (Shenzhen)

A spacious lobby with a central round table, multiple seating areas, and a high ceiling with a chandelier. - The Ritz-Carlton, Shenzhen (Shenzhen)

A modern hotel room with a curved sofa, a small round table with a plant, and a large window offering a cityscape view at dusk. - The Ritz-Carlton, Shenzhen (Shenzhen)

A modern hotel room with a large bed, a sofa, a round table, and a chair. The room has a large window with a city view. - The Ritz-Carlton, Shenzhen (Shenzhen)

Luxury

VIP Access

9.4

Exceptional

Refined elegance near vibrant shopping

Conveniently situated near a bustling shopping centre, this property boasts a refined design and an inviting atmosphere. Delight in a rejuvenating spa experience and a great breakfast, ensuring a memorable stay.

Popular amenities

Pool
Hot tub
Spa
Parking included

HK$2,562 total

includes taxes & fees

5 Oct - 6 Oct

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Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20

All rooms

1 bed

2 beds

Showing 23 of 23 rooms

A modern hotel room with a large bed, a TV mounted on a wooden panel, a sofa, and a view of the cityscape.

Club Premier King Bed Room

City view
592 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a sofa, a chair, a small table, and a decorative wall panel.

Club Junior Suite

City view
667 sq ft
1 bedroom
Sleeps 3
1 Double Bed
Free wired internet

A hotel room with a large bed, two armchairs, a desk, and a view of the city.

Club Executive King Bed Suite

City view
1119 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a sofa, a round table, and a view of city buildings.

Deluxe Garden View King Bed Room

Wonderful

Garden view
538 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with two beds, a view of a cityscape, and a framed picture on the wall.

Club Deluxe Twin Bed Room

Very good

City view
538 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

Club Premier Twin Bed Room

City view
592 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe Twin Bed Room

Excellent

City view
538 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

Premier Twin Bed Room

City view
592 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

Deluxe Garden View Twin Bed Room

Good

Garden view
538 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

A hotel room with a bed, two sofas, a coffee table, and a TV.

Club Executive Twin Bed Suite

City view
1119 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

A hotel room with a large bed, a desk, a chair, a window with a view of buildings, and a decorative wall panel.

Carlton Suite

City view
1270 sq ft
1 bedroom
Sleeps 3
1 Double Bed
Free wired internet

A hotel room with a large bed, a sofa, a coffee table, and a desk.

The Ritz-Carlton Suite

City view
4801 sq ft
1 bedroom
Sleeps 3
1 Double Bed
Free wired internet

A hotel room with two beds, a small table, a bench, a minibar, and a view of the city.

Design Twin Room

City view
538 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

A modern hotel room with a large bed, a seating area with a table, and a city view through large windows.

Design King Room

Exceptional

City view
517 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A modern hotel room with a large bed, a city view, a desk, and a comfortable seating area.

Design Garden View King Room

Garden view
538 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A modern hotel room with two beds, a large window offering a city view, a desk, and a seating area.

Design Garden View Twin Room

Garden view
538 sq ft
1 bedroom
Sleeps 3
2 Double Beds
Free wired internet

A modern hotel room with a large window, a round table, a sofa, and a bed.

Design Premier King Room

City view
592 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A modern hotel room with a large bed, two seating areas, a coffee table, and a decorative wall.

Oasis Suite

City view
1119 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a sofa, a small table, and a view of the cityscape.

Club Deluxe King Bed Room

City view
538 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Deluxe King Bed Room

Exceptional

City view
538 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a bed, a sofa, a coffee table, and a view of the city.

Premier Suite

1119 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

Premier King Bed Room

Wonderful

City view
592 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

A hotel room with a large bed, a sofa, a chair, a coffee table, and a small side table. There is a window with a view of buildings.

Discovery Suite

City view
534 sq ft
1 bedroom
Sleeps 3
1 King Bed
Free wired internet

About the area

Located in Futian neighbourhood, The Ritz-Carlton, Shenzhen is connected to a shopping centre. Dafen Oil-Painting Village is a cultural highlight and some of the area's popular attractions include Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like mountain climbing nearby. Visit our Shenzhen travel guide

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

Shenzhen Convention and Exhibition Center
14 min walk - 1.2 km
Shenzhen Civic Center
14 min walk - 1.2 km
Shenzhen Central Park
1 min drive - 1.4 km
Shenzhen Lianhuashan Park
2 min drive - 1.8 km
Shenzhen Concert Hall
2 min drive - 2.1 km

Getting around

Hong Kong Lok Ma Chau Station
3 min drive
Gangxia Station
8 min walk
Shenzhen (SZX-Shenzhen Intl.)
32 min drive

Restaurants

京味张烤鸭店
2 min walk
湘颂（卓悦 intown 店）
3 min walk
勝記 Victory Restaurant
2 min walk
Beef Hot Pot
2 min walk
Subway
4 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Shenzhen Lianhuashan Park, The Ritz-Carlton, Shenzhen provides a poolside bar, a coffee shop/cafe and a garden. Indulge in a body treatment, a massage and a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Shenzhen also has a hair salon, dry cleaning/laundry services and car hire on-site. In addition to 2 bars and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
- An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
- Free self-parking, plus extended parking (surcharge)
- Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
- Express check-out, express check-in and a banquet hall
- Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 280 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
- Recycling and LED light bulbs
- Bathrooms with separate baths/showers and free toiletries
- TVs with satellite channels and DVD players
- Wardrobes/cupboards, separate sitting areas and free infant beds

Similar properties

Pool
Spa
Parking included
Free Wi-Fi

HK$1,105 total

includes taxes & fees

7 Oct - 8 Oct

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free secured self parking on site
Secured extended parking on site (CNY 60 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Curv
Flavorz 全日制餐厅
Onyx
Paletto 意大利餐厅
Xingli 中餐厅

Things to do

2 hot tubs
24-hour gym
Fitness classes
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes

Family friendly

DVD player
Fenced pool
In-room cot
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (15,737 square foot of space)
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Hydrotherapy
Outdoor treatment areas
Reflexology
Sauna
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Doorbell and phone notification
Height-adjustable showerhead
Lever door handles
Lift (110 centimetre wide door)
Low-height electrical sockets in bathroom
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
28 floors
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Non-plastic coffee stirrers available
Rooftop garden
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
IPod dock
TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Minibar
Tea bags/instant coffee

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 14 September 2026 to 10 November 2026 (completion date subject to change). The following areas are affected:

Sauna
Selected guestrooms
Hot tub

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 525.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 217 for adults and from CNY 108.5 for children
Airport shuttle fee: CNY 600 per vehicle (one way)
Secured extended parking fee: CNY 60 per day
Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 11:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does The Ritz-Carlton, Shenzhen have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 5 Oct 2026 start from HK$2,197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Shenzhen?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Shenzhen?

Checkout is at noon.

Does The Ritz-Carlton, Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is The Ritz-Carlton, Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Lianhuashan Park and Splendid China Folk Village are also within 6 mi (10 km). Gangxia Station is 8 minutes by foot and Shenzhen Convention and Exhibition Center Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities

Verified review

10/10 Excellent

WING YEE

30 Aug 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks for the excellent Ritz-Carlton executive lounge team and all staffs, especially for Elina, for their excellent services and arrangements and made us have a wonderful birthday trip!

Clean room , amenities always refilled and staff were very polite and excellent service.

Stayed 2 nights in Dec 2025

Verified review

10/10 Excellent

YIFTACH

29 Aug 2025

20 Jul 2024

Darsha

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though

Stayed 1 night in Aug 2024

Verified review

10/10 Excellent

Verified traveller

25 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Services and good hotel

It's really good services, and the room is quiet good. And the customer service Manager Jack Lin is very kindness and take care of every clients need. I will be there when I have holiday for relax, good! From Ms Lau.C

Stayed 1 night in May 2024

Verified review

10/10 Excellent

Gary

29 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelleng service

excellent service at the club level lounge great hotel service and amenities lounge opens from 06:30 to 22:00 with food and beverage and snacks all day long!

Stayed 3 nights in Mar 2024

Verified review

10/10 Excellent

Siu Yip

14 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Stayed 1 night in Oct 2025

Verified review

10/10 Excellent

kazunari

19 Jul 2025

Liked: Staff & service, room comfort

さすがのホスピタリティ

I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN

Stayed 2 nights in Jul 2025

Verified review

10/10 Excellent

Verified traveller

4 Mar 2024

Liked: Cleanliness, staff & service, room comfort

Great customer services, welcoming staff Veneer of vanity counter has peeled off. The hotel will benefit from some touch up

Stayed 2 nights in Mar 2024

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The Ritz-Carlton, Shenzhen

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Shenzhen

Exceptional

Refined elegance near vibrant shopping

Popular amenities

See the benefits you'll enjoy with VIP Access

Get more when you're a member

Room options

Check availability for these dates

View all photos for Club Premier King Bed Room

Club Premier King Bed Room

View all photos for Club Junior Suite

Club Junior Suite

View all photos for Club Executive King Bed Suite

Club Executive King Bed Suite

View all photos for Deluxe Garden View King Bed Room

Deluxe Garden View King Bed Room

View all photos for Club Deluxe Twin Bed Room

Club Deluxe Twin Bed Room

View all photos for Club Premier Twin Bed Room

Club Premier Twin Bed Room

View all photos for Deluxe Twin Bed Room

Deluxe Twin Bed Room

View all photos for Premier Twin Bed Room

Premier Twin Bed Room

View all photos for Deluxe Garden View Twin Bed Room

Deluxe Garden View Twin Bed Room

View all photos for Club Executive Twin Bed Suite

Club Executive Twin Bed Suite

View all photos for Carlton Suite

Carlton Suite

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite

View all photos for Design Twin Room

Design Twin Room

View all photos for Design King Room

Design King Room

View all photos for Design Garden View King Room

Design Garden View King Room

View all photos for Design Garden View Twin Room

Design Garden View Twin Room

View all photos for Design Premier King Room

Design Premier King Room

View all photos for Oasis Suite

Oasis Suite

View all photos for Club Deluxe King Bed Room

Club Deluxe King Bed Room

View all photos for Deluxe King Bed Room

Deluxe King Bed Room

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Premier Suite

View all photos for Premier King Bed Room

Premier King Bed Room

View all photos for Discovery Suite

Discovery Suite

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About the area

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, Shenzhen

Similar properties

Futian Shangri-La Shenzhen

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More