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“好满意”

“客房整齊，特別係隔音好好，好靜 早餐食物多元化”

“This is a good hotel”

“The front desk staff is very helpful. Very cozy room and nice bed. Also a very good location for me to walk to the mall.”

“設施和房間都很好，只是沒有到港澳大橋的接駁車，交通有點不方便”

“Hotel was clean; breakfast was great. staff were nice and helpful. only thing was that it was too far frommy activities”

“eveything is very nice!”

“Nice clean room, but not much facilities inside hotel and not many shops opened near the hotel.”

“職員有禮貌友善”

“Very consistent service and cleanliness”

“Staff are nice and helpful. Nice facilities but checkin queueing process needs improvement. No proper line up during checkin”

“我下次去澳門旅遊的首選飯店 ”

“Comfortable and clean room. Shower pressure was good. Cleaning lady was polite and helpful. Check in was quick and the lady at the counter was professional and efficient.”

“早餐好味, 雖然類別小。”

“房间内有洗衣机及冰箱，客服人员认认真、负责。酒店地处闹市中心，交通便利。”

“地點非常方便，旁邊就是天河城，沿地下街就可到正佳廣場，雨天也不怕 ”

“今次住宿係我第一次俾不滿意的評語，我用5星級酒店的價錢，竟然入住一個只係5級地段的三至四星服務及設施的洒店。 1）入住前已經安排一個比較寧靜及私隱房間的位置。得到的是相反. 2）房間隔音非常之差，基本上隔籬房傾偈完全清楚聽得到。 3）房間電動窗簾竟然一按就壞，雖然只係沙簾。 4）房間大毛巾只係安排2套。 5）洒店員工服務水平真係好一般，只能達4星級。特別早餐時段，冇熱情招呼，離開又冇反應。 在國內¥2000元以上的洒店應該是非一般服務態度及體驗，但係在廣州文華東方酒店，絕對不能感受到。”