「Parking was plentiful and convenient. Breakfast was OK. But customer service, especially at the front desk, left a lot to be desired. In particular, we showed up at almost 1700 for our reserved room. Check-in time was 1500, but we were informed that our room was not yet ready. So, we had to wait in the lobby for another 15 minutes or so before our room was ready. Certainly not something I've ever experienced at other Holiday Inns.」
「Parking was plentiful and convenient. Breakfast was OK. But customer service, especially at the front desk, left a lot to be desired. In particular, we showed up at almost 1700 for our reserved room. Check-in time was 1500, but we were informed that our room was not yet ready. So, we had to wait in the lobby for another 15 minutes or so before our room was ready. Certainly not something I've ever experienced at other Holiday Inns.」
Anthony