Only qualm is love the self check-in but received zero literature on the hotel amenities, how it all works etc. that was the only thing missing. An amazing hotel none the less!
Sally Ann
2025 年 6 月入住 4 晚
10/10
Very lovely staff. Made the stay for me
Kevin
2025 年 6 月入住 2 晚
10/10
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Paul
2025 年 6 月入住 1 晚
10/10
Was nice clean friendly staff very helpful would stay again
Andy
2025 年 6 月入住 2 晚
10/10
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
Kristina
2025 年 5 月入住 4 晚
10/10
Lovely roim, spacious, well appointed.
Phil
2025 年 4 月入住 1 晚
2/10
Nick
2025 年 4 月入住 2 晚
10/10
Excellent all round
IAIN
2025 年 3 月入住 1 晚
10/10
Brooks
2025 年 3 月入住 1 晚
8/10
justin
2025 年 3 月入住 1 晚
10/10
Great place. Rooms really good size.
Staff amazing, food and drink lovelly.
Martyn
2025 年 2 月入住 1 晚
10/10
Free parking outside the hotel (a bonus), greeted on entry and helped with check in.
Rooms were adequate with ensuite bathroom.
Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee.
Swimming pool and steam room downstairs as well.
A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less.
Another feature was book a taxi at the touch of a button.
Finally couldn't fault the staff for their excellent customer service.
I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
David
2024 年 12 月入住 4 晚
10/10
Lovely stay , nice room great breakfast
Cheryl
2024 年 12 月入住 1 晚
6/10
Erica
2024 年 11 月入住 3 晚
10/10
Feasa
2024 年 11 月入住 1 晚
2/10
Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
Adele
2024 年 10 月入住 1 晚
6/10
The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected
Very disappointing
Philip
2024 年 9 月入住 1 晚
8/10
Julian
2024 年 9 月入住 1 晚
10/10
Phil
2024 年 9 月入住 1 晚
8/10
Good location and walkable into town. Nice breakfast & facilities.
Roshan
2024 年 8 月入住 2 晚
8/10
Judy
2024 年 8 月入住 3 晚
8/10
Sehr ansprechendes Hotel in ruhiger Lage. Leider schließt die Bar bereits gegen 22:00.
Michael
2024 年 8 月入住 1 晚
10/10
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.